anderslinn

Cant access settings. blank screen.

I could possibly use the staging site and try to deactivate all plugins there without using the healthcheck plugin.

looking under plugins all are deactivated even if they are visible in left panel.

Video seems fine to me.

Console error is:

hj95AqpCupEO0Ml574aejPu-X24.js:6 Uncaught TypeError: Cannot read properties of null (reading 'appendChild')
    at hj95AqpCupEO0Ml574aejPu-X24.js:6
    at Object.13 (hj95AqpCupEO0Ml574aejPu-X24.js:13)
    at __webpack_require__ (hj95AqpCupEO0Ml574aejPu-X24.js:2)
    at Object.12 (hj95AqpCupEO0Ml574aejPu-X24.js:5)
    at __webpack_require__ (hj95AqpCupEO0Ml574aejPu-X24.js:2)
    at hj95AqpCupEO0Ml574aejPu-X24.js:4
    at hj95AqpCupEO0Ml574aejPu-X24.js:5

To the right in screen i can activate plugins, not deactivating them. But sure looks like they are activated.

I cant access any of the modules or settings.
video: https://drive.google.com/file/d/1EZaZ1tskjSTZ5fbK0uMT9qhRtwzb844d/view?usp=sharing

ok. so tried a few things.
tried restoring backups but same issues, went back a week and i am quite sure it worked back then.
went back to PHP 7.4 from 8 just in case.
Trying to get in to troubleshooting mode but then I get white page of death.
sending debug log and health check now

• This reply was modified 3 years, 3 months ago by anderslinn.

hmm
seems the translations are a bit off. But in troubleshoot mode with twenty-twenty theme and only sitekit enabled. Same blank screen
https://ibb.co/JcmnL8r

reset site kit , still cant see anything. Tried twice. removed plugin completely and reinstalled.
https://ibb.co/PjWjwP6
admin console blank

1. yea we had issues with url path regarding www. vs non www.

database search and replace as well as set url paths in wp-config to original www. -prefix that google site kit was originally set up with.

2. yes same issue.

3. sent in form (and after that set wp memory limit to 256mb)

set cloudflare in dev mode as well

• This reply was modified 3 years, 4 months ago by anderslinn.
• This reply was modified 3 years, 4 months ago by anderslinn.
• This reply was modified 3 years, 4 months ago by anderslinn.

no adblocking
site behind cloudflare
removed botfilter from cloudflare
deaktivated wp rocket cache

Hi
sorry if I was harsh.
We went with a different solution. something messed up the database but i don’t have logs anymore. the saved logs went away when my old laptop died.

Hi sorry late reply.
We went with a different solution instead.
No issues so far.

Hi I also missed the reply ??

We had a lot of issues and changed things up a bit.

New hosting at the moment. running Apache + ngix.
The importing is no problem anymore.

However the biggest issue is that when deleting jobs from database, manually or by schedule, the entire site broke.

Removed the plugin completely and things run fine at the moment. I see there has been an update to the plugin since this. I will give it a new try later on.

Hi
Thanks. I have tried to find info on how a downgrade attack would be possible in this scenario, did not find anything. I get that they give warning for it in general. But then I just leave it be. Hopefully they will change the test parameters for cases like this. I got the -50 points on another site as well.

Support got in contact for solving the javascript block in MI. so this can be closed.

[18-Aug-2021 10:20:02 UTC] PHP Warning:  file_exists(): open_basedir restriction in effect. File(//?#) is not within the allowed path(s): (/var/www/vhosts/mysite.com/:/tmp/) in /var/www/vhosts/mysite.com/httpdocs/wp-content/plugins/wp-job-manager/wp-job-manager-template.php on line 835
[18-Aug-2021 10:20:02 UTC] PHP Warning:  file_exists(): open_basedir restriction in effect. File(//?#) is not within the allowed path(s): (/var/www/vhosts/mysite.com/:/tmp/) in /var/www/vhosts/mysite.com/httpdocs/wp-content/plugins/wp-job-manager/wp-job-manager-template.php on line 835

[remainder of giant paste removed by moderator. If it’s necessary to show that much of the log, use a service like pastebin.com or gist.github.com and put a link to the paste here.]

• This reply was modified 3 years, 7 months ago by anderslinn.
• This reply was modified 3 years, 7 months ago by Steven Stern (sterndata). Reason: removed giant paste

renamed plugin folder and reinstalled. still a bit worried about how it happend

Problem solved. There where errors in previous code that f-ed up fore next rules. Nothing to do with plugin or suggested CSS.
Thanks