andersentimothy

Fixed.

I was using fontawesome, and downloading the script was somehow clashing with the WD Instagram Feed plugin.

Removing the bottom script from my header solved the issue.

<script defer src=”https://use.fontawesome.com/releases/v5.0.6/js/all.js”></script&gt;

Hi Web-Dorado Team,

That was it! I went into my server security settings and indeed there was a firewall setting that when I turned off the 403 forbidden error went away, and I can now open the pictures without issue.

Thank you very much for taking the time and expertise to look into my issue. It is very appreciated.

To recreate the bug, post a picture to Instagram with the word “or” in the text. When you click on it in the Instagram feed from your plugin it should get the 403 error. Take the word “or” out of the text and try again. You should be able to open the picture.

Considering that the word “or” is a commonly used word, this might be worth looking into. If I am incorrect, I apologize sincerely.

Hi Web-Dorado Team,

I don’t think you read my message. I understand you must be dealing with a lot of people concerning the new Instagram API changes. This is not related to the Instagram API changes.

Thank you.

Hi Web-Dorado Team,

I believe I found a bug. It was strange that only certain pictures weren’t opening, and I tried copying their content exactly, and when I did so my picture would also not show.

After searching for what was causing it, it seems the word “or” inside the post would create an error. The “or” has to be by itself – “for” won’t cause the 403 forbidden error. Can you please check this for me?

Thank you for your reply. Does the user have to authenticate your Web-Dorado Instagram app specifically (rather than mine)? If so, is it possible for you to create a link/button so I can authorize users with your account?

I just need one or 2 users to get authenticated, so I can pull pictures from their feeds.