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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter Ana Night

    (@ananight)

    Hi Shameem,

    That doesn’t help. It is illegal to show prices without VAT in my country.

    I think I’ve found somewhat of a solution, though. I’ve changed the shop country to one without VAT and aside from the prices with VAT being a bit higher than before, the ones without VAT are now 14.99 along with the one that has 0% VAT, so at least I’m not losing money anymore.

    I’m not sure if it’s important, but in the order details it is still supposed to show the correct total, yes? It’s showing cost: 14.99. VAT: 3.75 Total: 14.99. But the total is supposed to be the cost + VAT. Eg. 18.74. The order total is showing the correct price, though. As is the invoice.

    I appreciate everyone’s help with this. It just sucks that Woo is set up this way.

    Ana

    Thread Starter Ana Night

    (@ananight)

    Hi,

    Yes, Snippets was also deactivated.

    I’m not sure I understand how I’m then supposed to get the right prices in different countries? The prices has to show with VAT included for EU. That’s the only place I need VAT except for the UK which is at 0%.

    Let’s see if I can explain it better.

    An order in an EU country looks like this in the order details:

    Cost: 11.99 $

    Price: 11.99 $

    VAT: 3 $

    An order anywhere else looks like this in the order details:

    Cost: 11.99 $

    Price: 11.99 $

    This is the one that needs to be 14.99 $. How do I then make that happen?

    Thread Starter Ana Night

    (@ananight)

    When I create an order with a billing/shipping address in one of the countries I have VAT on for, it seems to be taking the VAT off the price (showing 11.99 instead of 14.99) and if the address is in a country with VAT then it’ll add the VAT (the price will show as cost: 11.99. Total: 11.99. VAT: 3), but if it’s in a country without VAT, it just keeps the price without VAT (eg. 11.99 instead of 14.99).

    I have prices entered with tax checked and the prices entered are 14.99.

    Thread Starter Ana Night

    (@ananight)

    Hi Zubair,

    The prices change from 14.99 $ to 11.99 $ every time. The same happens in other currencies. The products at 14.99 $ are 102,44 DKK and those change to 81,95 DKK. At first I thought it might be removing the VAT from the prices somehow, but the percentages don’t match the prices.

    The wrong price happens when I manually create an order inside WooCommerce>Orders too (see screenshot). Selecting different billing/shipping country doesn’t change anything either.

    I enabled cash on delivery and created an order. The total ended up being correct, but it shows cost and the total price without tax and then the correct tax (see screenshot). The total price should be WITH the tax, right?

    The products in the screenshot are supposed to be 90,82 kr. and 97,31 kr. for the bottom two. So with the cost and VAT, it does make the right price, it just doesn’t show it.

    Here’s what I have in the Snippets plugin. I’ll add the code used below the screenshot:

    // Add “Add to Cart” buttons in Divi shop pages
    add_action( ‘woocommerce_after_shop_loop_item’, ‘woocommerce_template_loop_add_to_cart’, 20 );

    add_filter( ‘wc_add_to_cart_message_html’, ‘__return_null’ );

    // don’t display url field in comments form
    function ds_customize_divi_comments_url_field ($fields) {
    // Remove the website url field
    if(isset($fields[‘url’]))
    unset($fields[‘url’]);
    return $fields;
    }
    add_filter(‘comment_form_default_fields’, ‘ds_customize_divi_comments_url_field’);

    add_filter( ‘comment_form_default_fields’, ‘tu_comment_form_change_cookies_consent’ );

    function tu_comment_form_change_cookies_consent( $fields ) {

          $commenter = wp_get_current_commenter();

          $consent   = empty( $commenter[‘comment_author_email’] ) ? ” : ‘ checked=”checked”‘;

          $fields[‘cookies’] = ‘<p class=”comment-form-cookies-consent”><input id=”wp-comment-cookies-consent” name=”wp-comment-cookies-consent” type=”checkbox” value=”yes”‘ . $consent . ‘ />’ .

                                                           ‘<label for=”wp-comment-cookies-consent”>Save my name and email in this browser for the next time I comment</label></p>’;

          return $fields;

    }

    add_filter( 'woocommerce_states', 'custom_ca_states', 10, 1 );

    function custom_ca_states( $states ) {

    ??? $non_allowed_ca_states = array( 'MB', 'SK' );

    ??? // Loop through your non allowed us states and remove them

    ??? foreach( $non_allowed_ca_states as $state_code ) {

    ??????? if ( isset($states['CA'][$state_code]) ) {

    ??????????? unset( $states['CA'][$state_code] );

    ??????? }

    ??? }

    ??? return $states;

    }

    /**

    Thread Starter Ana Night

    (@ananight)

    Hi,

    The first screenshot is from checkout. The price is right at 14.99 and that’s what shows on the order confirmation, too. The second screenshot is from the order details of the same order. Yes, the coupon is on both and it worked perfectly.

    The screenshots are from before turning off the plugins, but I recreated the order while they were off and it went through the exact same: right price showing everywhere except the order details.

    This seems to be happening with every order.

    I don’t have another payment gateway to try? I only have woopayments? I did have Paypal for WooCommerce but the last update crashed my site so I deleted it a few weeks ago.

    I checked the logs for fatal errors but there weren’t any?

    Ana

    Thread Starter Ana Night

    (@ananight)

    Hi,

    I tried deactivating all plugins except for WooCommerce and it didn’t change anything. The prices are still showing wrong in the order details.

    From what I recall, I haven’t changed or added anything right before this started.

    Here’s a system report in case you need it.

    WordPress Environment<br><br>WordPress address (URL): https://ananight.com<br>Site address (URL): https://ananight.com<br>WC Version: 9.1.4<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.2.15<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 360<br>PHP Max Input Vars: 5000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.8-MariaDB-cll-lve<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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    Thread Starter Ana Night

    (@ananight)

    The images I added aren’t showing so hopefully you can see these ones. This is the same order.

    Thread Starter Ana Night

    (@ananight)

    Sounds good. Thank you!

    Thread Starter Ana Night

    (@ananight)

    Hi Kuldip,

    It’s not working, so is there more code I need to add?

    Ana

    Thread Starter Ana Night

    (@ananight)

    Hi Kuldip,

    Yes I’m using Advanced Woo Search by?ILLID

    Thanks,

    Ana

    Thread Starter Ana Night

    (@ananight)

    Hi Kuldip,

    I added it, but it still doesn’t work?

    Ana

    Thread Starter Ana Night

    (@ananight)

    Hi,

    My website is https://ananight.com

    Thanks,

    Ana

    Thread Starter Ana Night

    (@ananight)

    Hi Kuldip,

    It’s on the backend that the restricted products aren’t showing unless I have a VPN on. It’s not my biggest concern. All the products showing in the search bar is. Will that be fixed?

    Ana

    Thread Starter Ana Night

    (@ananight)

    Hi Kuldip,

    They apply when I’m NOT using a VPN?The search is also showing both products whether or not I use a VPN?

    Ana

Viewing 14 replies - 1 through 14 (of 14 total)