AmyKin

You’re the first person to say that. The support here is pretty much non existent.

Well MrBrian, you can simply ask for it. ?? https://finviva.com

After over a week, the thumbnails mysteriously fixed themselves! Can’t begin to explain how over-the-moon happy I am. Hopefully this won’t happen again.

Thanks for your help, Dan!

wptit:

How does it work? Do I just go to the tools- then to the plugin- then to put “http” in the Search For field and “https” in the “Replace With” field?

bukge:

I’ve read that plugin is outdated.

Dan,

Do you have any idea as to why this plugin would only generate thumbnails for one page and not the other? Initially, I thought that it was only not generating new pdfs that are uploaded but I uploaded a new one to the page that seemed to be working and the thumbnail generated. I’m hoping for a miracle here! I looked at the codes and they look the same.

Dan,

I use your plugin on two pages of my website. One is public, and one requires those who want to see the content to register for an account. There’s no way to see that page if you don’t have an account. Over night, the page that is visible to the public generated thumbnails, and those thumbnails can be seen in the Thumbnail Management tab. There are about 6 pdfs on that page. The private page, which has about 10 pdfs, still has not generated thumbnails. I haven’t altered/added/deleted any of the documents on the public page since I updated the plugin the first time. With the private page, I’ve gone as far as deleting the entire document gallery on the page to create a new one of the same documents. I hope that wasn’t too confusing but I wanted to share that information with you.

The text in the Advanced tab:
Array
(
[thumber] => Array
(
[gs] => /usr/bin/gs
[active] => Array
(
[av] => 1
[gs] => 1
[imagick] =>
[thumber-co] =>
)

[width] => 400
[height] => 400
)

[thumber-co] => Array
(
[uid] =>
[secret] =>
[subscription] => Array
(
)

[direct_upload] =>
[mime_types] => Array
(
)

)

[gallery] => Array
(
[columns] => 4
[fancy] => 1
[order] => ASC
[orderby] => menu_order
[relation] => AND
[limit] => -1
[mime_types] => application,video,text,audio,image
[new_window] => 1
[paginate] => 1
[post_status] => any
[post_type] => attachment
[attachment_pg] =>
[descriptions] =>
[skip] => 0
)

[css] => Array
(
[text] => div.document-icon {
text-align: center;
}

div.document-icon img {
width: 200px;
max-width: 200%;
border: none;
}

div.document-icon a {
font-size: 20px;
line-height: 22px;
}

div.document-icon {
margin: 5px 0 0;
}

/* WITHOUT DESCRIPTION */
div.document-icon {
display: inline-block;
vertical-align: top;
overflow: hidden;
}

div.document-icon-wrapper {
width: 100%;
padding: 0;
text-align: left;
}

/* END WITHOUT DESCRIPTION */

/* WITH DESCRIPTION */
div.descriptions.document-icon-wrapper div.document-icon {
max-width: 115px;
padding: 0 3px 0 0;
float: left;
}

div.descriptions.document-icon-wrapper {
vertical-align: middle;
text-align: inherit;
}

div.descriptions.document-icon-wrapper img {
width: 65px;
max-width: 100%;
}

/* clearfix */
/* can’t depend on theme having a clearfix class,
so build it into dg css */
div.descriptions.document-icon-wrapper:before,
div.descriptions.document-icon-wrapper:after {
content: “”;
display: table;
}

div.descriptions.document-icon-wrapper:after {
clear: both;
}

div.descriptions.document-icon-wrapper {
zoom: 1; /* For IE 6/7 (trigger hasLayout) */
}

/* END WITH DESCRIPTION */
)

[meta] => Array
(
[version] => 4.1.11
[items_per_page] => 10
[donate_link] => https://www.paypal.com/cgi-bin/webscr?cmd=_donations&business=EE5LWRLG933EN&lc=US&item_name=Document%20Gallery%20Plugin&item_number=document%2dgallery¤cy_code=USD&bn=PP%2dDonationsBF%3abtn_donateCC_LG%2egif%3aNonHosted
)

[logging] => Array
(
[enabled] => 1
[purge_interval] => 7
)

)

Dan,

Once I re-installed the plugin, there were still no thumbnails in the Thumbnail Management tab. There haven’t been thumbnails in the Thumbnail Management tab since you instructed me to purge it the first time.

In the Logging tab:

February 4, 2016 3:01 pm DETAIL (DG_Thumb::initThumbs) Populating thumbnail cache.
February 4, 2016 2:45 pm DETAIL (DocumentGallery::doShortcode) Generation Time: 0.01 s
February 4, 2016 2:45 pm DETAIL (DG_Thumb::initThumbs) Populating thumbnail cache.
February 4, 2016 2:45 pm DETAIL (DocumentGallery::doShortcode) Generation Time: 0.01 s
February 4, 2016 2:45 pm DETAIL (DG_Thumb::initThumbs) Populating thumbnail cache.
February 4, 2016 1:18 pm DETAIL (DocumentGallery::doShortcode) Generation Time: 0.01 s
February 4, 2016 1:18 pm DETAIL (DG_Thumb::initThumbs) Populating thumbnail cache.
February 4, 2016 1:17 pm DETAIL (DocumentGallery::doShortcode) Generation Time: 0.01 s
February 4, 2016 1:17 pm DETAIL (DG_Thumb::initThumbs) Populating thumbnail cache.

That is repeated for another 30 rows, with different times of course.

In the Advanced tab, the path set for ghostscript is: /usr/bin/gs

I apologize for my ignorance when it comes to this technical stuff, I’m slowly learning.

Job Board

I’m not sure if I did that correctly. I’m a newbie to the technical stuff.

I put “DELETE FROM wp_options WHERE option_name = ‘document_gallery'” into a notepad and then uploaded it to the document gallery folder in the database through 1and1.

Is that correct?

No thumbnails are generating whatsoever as you can see here:

Dan,

I respect you tremendously as this is one of my favorite plugins! I understand that your job is not easy. Please excuse my moment of frustration, I did not mean to disrespect you in any way. A portion of my job depends on your plugin and if it fails, it comes down on me. In the past, I have been able to resolve issues on my own but this time is different.

I will uninstall and re-install, then update this post. Thanks!

Here is what one of the error messages consists of:

ERROR
Attempted to save invalid options.
Array ( [thumber] => Array ( [gs] => /usr/bin/gs [active] => Array ( [av] => 1 [gs] => 1 [imagick] => [thumber-co] => ) [width] => 400 [height] => 400 ) [thumber-co] => Array ( [uid] => [secret] => [subscription] => Array ( ) [direct_upload] => [mime_types] => Array ( ) ) [gallery] => Array ( [columns] => 4 [order] => ASC [orderby] => menu_order [relation] => AND [limit] => -1 [mime_types] => application,video,text,audio,image [new_window] => 1 [paginate] => 1 [post_status] => any [post_type] => attachment [fancy] => [attachment_pg] => [descriptions] => [skip] => 0 ) [css] => Array ( [text] => .document-gallery .document-icon { text-align: center; } .document-gallery .document-icon img { width: 200px; max-width: 200%; border: none; margin: 0 auto; } .document-gallery .document-icon a { font-size: 20px; line-height: 22px; } .document-gallery .document-icon { margin: 5px 0 0; } .document-gallery .document-icon .title { display: block; text-align: center; } .dg-paginate-wrapper .paginate { text-align: center; } /* WITHOUT DESCRIPTION */ .document-gallery .document-icon { display: inline-block; vertical-align: top; overflow: hidden; } .document-gallery .document-icon-row { width: 100%; padding: 0; text-align: left; } /* END WITHOUT DESCRIPTION */ /* WITH DESCRIPTION */ .document-gallery .descriptions.document-icon-row .document-icon { max-width: 115px; padding: 0 3px 0 0; float: left; } .document-gallery .descriptions.document-icon-row { vertical-align: middle; text-align: inherit; } .document-gallery .descriptions.document-icon-row img { width: 65px; max-width: 100%; } /* clearfix */ /* can’t depend on theme having a clearfix class, so build it into dg css */ .document-gallery .descriptions.document-icon-row:before, .document-gallery .descriptions.document-icon-row:after { content: “”; display: table; } .document-gallery .descriptions.document-icon-row:after { clear: both; } .document-gallery .descriptions.document-icon-row { zoom: 1; /* For IE 6/7 (trigger hasLayout) */ } /* END WITH DESCRIPTION */ ) [meta] => Array ( [version] => 4.0 [items_per_page] => 10 [donate_link] => https://www.paypal.com/cgi-bin/webscr?cmd=_donations&business=EE5LWRLG933EN&lc=US&item_name=Document%20Gallery%20Plugin&item_number=document%2dgallery¤cy_code=USD&bn=PP%2dDonationsBF%3abtn_donateCC_LG%2egif%3aNonHosted ) [logging] => Array ( [enabled] => [purge_interval] => 7 ) )

It seems like with every update, something new goes wrong. Is there a way I can download an older version that actually works?

Doing that really made matters worse.

A bunch of error messages are shown.

Thank you!