amrevnc

I write this with a wry, knowing, smile, on my face… I knew this was going to happen. ??

Printful sent me to Dreamhost… Dreamhost sent me to you folks… you folks send me to Printful! From my original post: “I contacted Printful, which had me revert to an earlier version of Woo, then sent other suggestions on the server side. My hosting service responded…”

Sigh.

Hello,

I deactivated Shipping & Tax, cleared caches, and added a product to my empty cart. A minor change resulted: When I viewed my cart, I was given the option to calculate shipping (instead of the error message). When I went to Checkout, however, “Invalid API key” was still there.

Thank you,
Jim

Thank you for your detailed response, Shameem. But I am using WooCommerce Shipping & Tax. Given that, what steps do you suggest?

Thank you for the clarification, but obviously that doesn’t change anything from the user’s standpoint.

My theme and most other plug-ins are the same ones I’ve had for three years and are inherent to the design. So if there is a conflict with Jetpack, a relatively newer addition that replaced two other plug-ins (security and stats), then Jetpack has to go. I’ll note that the lag time has been steadily getting worse over the past year or so.

That does help, thank you. But it also is a horrible implementation. Every time I switch pages the lag is 30 seconds or more as it pings stats.wp.com. To edit a page, I click “Edit page” and often walk away to do something else while it loads. Now that I know this is by design and not a bug, I will have to go find another stats plugin and security plugin and delete Jetpack. It’s too bad; you have a great product, but I can’t keep losing this much productive time for a design that adds no value.

Thank you, but this doesn’t answer my question. Given that Jetpack is not including my visits, why is my website going to out “stats.wp.com” every time I change pages?

Same here. Thank you for the update!

An update: I gave up and deleted and reinstalled. As with @imgarten, this did not fix the problem. Note that two other sites using the plugin, on the same server with the same versions of WordPress and themes, are not having the problem.

Please advise, @lapzor or @dvankooten. Thank you.

I just noticed the same problem on one of my sites. I would prefer not to delete, thus losing my stats.

Thank you @kellymetal, using the “Built-in” option fixed it! ??

You are very kind to have done this, @mtg169. None of the tools I found were capable of extracting the PDF data as a correct CSV.

That said, I wasn’t specific enough. I was talking about the Rate and Data Boundary Databases, which offer several advantages, the biggest being that businesses using them are not responsible for mistakes in the data (unlike the PDFs). However, one database has literally every address in the state, and thus has millions of rows, as I said.

But I decided to take the risk with the County list and pay any penalties incurred, and the city list is more accurate than it, so you have reduced my risk. May I ask what tool you used so I can update the list as rates change?

With much appreciation,
Jim

That was so kind of you, @danielinhou! Thank you for taking the time.

For the moment my sales volume is low enough (this is a new site) that I can do manual workarounds. I agree that eventually I will have to pay for code that:

• Adds the option of a County field in both the Billing form and the Standard Rates table, linked for rate lookups like the City/State combination now.
• Allows a condition where it is only shown (or at least, only Required) in the Billing form in selected states (that is, the states where I have tax nexxus).

I will note that my state, and others I know of, only have local tax variations at the county level (not down to cities), so this would be a nice feature-add in WooCommerce for any small business like mine.

Best regards,
Jim

Thank you, @mtg169 and @slash1andy, but I had already talked by phone with NC Dept. of Revenue managers before I started this thread. The state only provides rates by county in a PDF–refuses to provide a CSV–so I would have to manually type them in.

As for the lists by address, the state only provides the rate codes in one database CSV and the addresses in another one with millions of lines. A query has to be run to combine the rates with the addresses (the state refuses to provide a pre-combined one). A standard mid-priced laptop like everyone on my team has does not have the memory to run such a query.

Furthermore, after trying out the plugins @mtg169 mentioned and another I found, there was a fatal flaw in each case. To summarize: I also need “County” in the “Standard rates” table in Woo; only Advanced Customer Fields *might* do that, but you have to be a programmer to add the necessary hooks in Woo; and the other plugins only modify the checkout field.

In short, if my product vendor can’t fix the problem with Woo, I’ll have to switch to a different shop platform.

Thank you for all of your time,
Jim

Thank you for the clarification, @mtg169 and @slash1andy. In that case, my original problem remains: I have to have a County field to make manual entry (and paying) of tax rates feasible. It does not have to be a lookup field initially; I can request manual entry of the field and do it myself if the customer doesn’t.

How do I add such a field?

Thank you,
Jim

Okay, that is great news! I will try switching out for Stripe and killing Jetpack this weekend in hopes of fixing the problem. I’ll leave this open until then to reply with the results for future users.

Thank you very much, @mtg169!