ampeli

Thanks for your support Mihaela…

Just checked again and it is no longer happening. Don’t know what caused it, but at least it is displaying properly again.

Sorry for taking up your time.

Have tried using Chrome (phone & laptop) and Edge… same thing

Screenshot: https://imgur.com/a/o3wCELh

It is still happening…

Each review has 5 yellow stars (correct), with 5 black stars underneath. Would send a screen grab if I could.

Screen grab of Google console info:

https://pissouribay.com/wp-content/uploads/Unparsable-structured-data-screen-grab.jpg

https://chlcontracts.co.uk

Apologies Uri… Data has come in correctly. Must be a Contact Form 7 issue.

I had a problem with another plugin associated with Contact Form 7 (Upi CRM), and after reading this thread tried rolling it back to the previous version – problem solved!

Try using WP Rollback plugin to go back to CF7 version 7.5.19 instead of 7.5.2.

Uri has been extremely helpful in trying to resolve this, but I have just found the solution…

The problem originated from updating Contact Form 7 to version 7.5.2. Rolling back to 7.5.19 (using WP Rollback plugin) sorted it. Hooray!

Lesson learned: Pay more attention to plugins you’re updating and make a note in case you need to revert back.

I’m using WordPress 5.4.2 which I upgraded in mid June after the 10 June launch, so I don’t think that’s the issue. But I think I did update a couple of plugins.

I submitted a form 5 July 06:51 GMT which arrived correctly. Two different forms (not new) submitted 4 times 6 July did not arrive. No new record at all. Fields are showing as mapped correctly. Data is arriving – for example in Advanced CF7 DB, but not Upi CRM.

When everything was OK, email notifications came from UpiCRM (as set), subject New Lead followed by the data as mapped. Now they come through labelled from a SiteGround email address, Assigned To… Remote Server Domain… Available Actions…

If I update data already in the lead table, the email notification is from UpiCRM, subject Change Lead Status with the data correctly displayed.

I can send screen grabs, but I prefer not to post them publicly.

Thank you – when I changed the setting it did the trick.

Thanks for posting @53messedup – without your info I would not have realised I could still edit via Firefox. I prefer Chrome, but at least this gave me a way in without rolling back the 5.3 update.

I’ve just added a note to try a different browser if ‘invalid date’ is returned. A shame as most of our guests use iPads and iPhones so I would have like to have resolved the issue properly.

They already tried and it didn’t work when they tested in Safari

Yes I read the advice. Unfortunately I need help with following it.

Thanks so much Mihaela. CSS has done exactly what I wanted. ?