Amjad Ali

Hi @umahaisaactokula

Thank you for your kind words! We are glad to hear that you think our plugin is great and recommend using it.

We hope you continue to have an awesome experience using WPForms.

Enjoy! ??

Hey @mohamed0mousafa ,

Thank you for the kind comments and review! 

We’re glad to hear that you found it very nice, and we hope you continue to have an awesome experience using the plugin.

Have a good one! ??

Hi @smexhy ,

I wanted to follow up regarding the styling issue you encountered. I’m happy to inform you that this will be addressed and fixed in the next plugin update. Once the update is released, we will also send an additional update in this thread to keep you informed.

Thank you for your patience, and please don’t hesitate to reach out if you have any further questions.

Best regards,

Hi @smexhy ,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @mahuabd ,

We’d be happy to help!

It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? 

From there, our support team will be able to take a closer look at your request. 

Thanks!

Hi @angw97 ,

Thank you for reaching out!

On checking your form, I can see WPForms AJAX submit error and a 403 Error, as you can see in this screenshot: https://a.supportally.com/i/YKYN2e.

These issues almost always stem from two possible reasons:

1) A file permissions issue. If you contact your host and ask them to reset file permissions, this should start working properly.

2) It seems the issue might be related to the security policies enforced on your server ( https://a.supportally.com/i/Xfim1l). Please review the settings of your security plugin, as it appears to be blocking the requests. Additionally, I recommend reaching out to your hosting provider to check the WAF (Web Application Firewall) rules.

To resolve this issue, I recommend reaching out to your hosting provider. They should be able to help by resetting the file permissions and checking the firewall settings to ensure that the admin-ajax request is not being blocked. Your host will have the necessary tools and access to address these points effectively.

Hope that helps! Please let me know if you have any questions.

Hi @smexhy ,

Thank you for reaching out!

I can confirm that everything works as expected, and the warnings you’re seeing are related to some styling changes from Stripe. They shouldn’t impact the functionality.

If you encounter the “Form has not been submitted, please see the errors below” issue without visible errors, it might be unrelated. Could you ensure all required fields are filled correctly and try again?

Let me know if the issue persists, and I’ll be happy to assist further.

Hi @alexhun01 ,

On checking your form, I can see WPForms AJAX submit error and a 500 Internal Server Error, as you can see in this screenshot: https://a.supportally.com/i/YzZEXF.

It looks like the 500 error is caused by a fatal error when the admin-ajax request is triggered. To help pinpoint the exact source of the conflict, you can enable PHP debugging and error logging to get more details.

Here’s a step-by-step guide on how to enable debugging and error logging:

Access your wp-config.php file:

You can access this file via FTP or through your hosting control panel’s file manager.
Enable Debugging:

Add the following code to your wp-config.php file, just above / That’s all, stop editing! Happy blogging. /:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

Check the Debug Log:

After enabling debugging, try submitting the form again. Any errors or warnings will be logged in the wp-content/debug.log file.

You can access this log by navigating to wp-content/debug.log and reviewing the logged error details.
This will help you see the stack trace of the error, and we’ll be able to identify which plugin or script is causing the issue.

Once you’ve done this, feel free to share any error details from the log, and we’ll continue troubleshooting with you to resolve the conflict.

Let us know how it goes, and we’re here to help!

Hi @pnyt20 ,

We’d be happy to help!

It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? 

From there, our support team will be able to take a closer look at your request. 

Thanks!

Hi @michalrama ,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @dave8441 ,

Thank you for the information!

WPForms is designed with security in mind to keep your forms safe.

You’re always welcome to reach out anytime if you have any questions or need assistance.

We’re here to help! ??

Hi @tucpakic ,

We’re thrilled to hear your issue is resolved! Thanks for letting us know.

Your experience is important to us, and we’d love to hear what you think about using WPForms.  Would you mind sharing a quick review? It only takes a minute and helps us keep improving!

Here’s the link to leave a review and in case you’d like some guidance, this article walks you through the process.

We appreciate your time and feedback!

Thanks ??

Hi @kristinubute ,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @oguido ,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @juleswebb ,

Thank you so much for sharing such a detailed review of WPForms!

It truly means a lot to us to hear how much you’ve enjoyed the plugin, from the free version to the paid one, and how it has become an essential tool for your websites. ??

We’re thrilled to know that our documentation and support team have been helpful to you—it’s our goal to make sure WPForms is both easy to use and versatile enough to meet your growing needs.

We hope you continue to have an awesome experience using WPForms. ??