Aminta

HI!

I’ve deleted the previous version of your plugin and installed through the plugin search box, is it correct?

Now I get the simple message:
Extraction of /data/www/proloco.qnet.it/html/wp-content/uploads/edge_suite/tmp/Consorzio700RT.oam failed.

Meanwhile, I wrote to my hosting to check is Zip library is activated…. In my previous host (Godaddy) I didn’t have this problem…

Remember if you want I can give you WP or FTP access to try!

Thanks!

Davide

Oh sorry, maybe I’ve refreshed the FTP after the directories were created with the installation ??

Yes, I can install plugin through the plugin search box or upload them directly!

Ah ok, I’ve got this “new” error message:

Extraction of /data/www/proloco.qnet.it/html/wp-content/uploads/edge_suite/tmp/Consorzio700RT.oam failed: Impossibile copiare il file. (aka: “impossible to copy the file”).

I’ve created manually only “edge_includes”, the other three directories were created when I tried to upload an .OAM file for the first time.

I can see however via FTP that the .OAM file is copied in “tmp” directory.

If you want, I can give you WP/FTP access, let me know!

Thanks!

Davide

Hi!

In “Uploads –> Edge_Suite” I have 3 directories:

– edge_tmp
– project
– tmp

All directories are 777.

I’ve also installed the dev version, I’ve still got same error: where can I find the detailed error logging data?

Many thanks for your prompt support!

Davide

Hi!

Here it is!

https://www.prolocoregionefvg.it/debug/EdgeSuiteError.jpg

About the Zip library, I can ask to the Host of my client. But if it would miss, why I can install the plugins, that are zipped?

Many thanks!

Davide