Amimul Ihsan Mahdi

Hello @chairdoll,

Thank you for sharing your experience. I apologize for the inconvenience you’ve encountered with our support and understand how frustrating it can be when things don’t work as expected.

We are committed to providing responsive and effective assistance, and your feedback is valuable in helping us improve. To ensure your issue receives the attention it deserves, could you please share your portal ticket ID? This will allow us to locate your support request quickly and follow up with you directly.

I will personally check on this and get back to you as soon as possible. Thank you for your patience and understanding.

Thank you

Hello there,

It seems like you would like to populate a dynamic field based on the dropdown selection. Unfortunately, this is not possible by default.

Thank you

Hello @nixxt33,

For the loading bar issue, we are not entirely sure about the use case. Could you please share a screenshot or a video of the issue so that we can look further?

Regarding the branding, this will be removed if you use the pro version.

Thank you

Hello @webvizionph,

By default, there aren’t such smartcodes available. Would you please share the details of the use case so that we can check if there is a possible workaround available?

Thank you

Hello there,

From your information, it seems like if the client enters a GMAIL address in the email field, the email notification fails. If this is the case, there might be some issues with the email sending service sending email to the GMAIL addresses. To help us troubleshoot the issue, can you please let us know which SMTP plugin and email-sending service you are using?

Thank you

Hello there,

Thanks for the recommendation, we have added this to our improvement list. Hopefully, our team will add an option to invalidate the captcha immediately after the submit button is clicked.

Thank you

Hello @c3media,

Can you please share details on what needs to be changed on the documentation you have shared? We’ll check the details and get back to you.

Thank you

Hello @airflame,

Thank you for sharing your concerns. We understand how important an all-in-one export feature is for efficiency. Fluent Forms does not have the feature to exports/import the forms into a CSV file. However, it offers you the option to export/import forms in a JSON file and you can import multiple forms into a single JSON, please see this screenshot.

Your feedback is valuable and has been noted for future updates.

Thank you

Hello @c3media,

Your code needs to be examined by our team, please share the details here and if possible, please include a video recording of the process you have tried. Our team will assist you.

Thank you

Hello @frzsombor,

For ReCaptcha v2, a delay is handled by google if the page is not refershed. When the page is not refreshed, Google invalidates the Captcha after a certain period and enable checkbox again. Please see the recorded video: https://somup.com/cZXX6ZJ2Ul

Thank you

Hello @kampot888,

Unfortunately, it is not possible to have such reload action in Fluent Forms; I have added this to our feature request list.

However, you can use the reset form option after submitting the form. In addition, you can use a reload link to your form’s confirmation message; please check the screenshot for the reference.

Thank you

Hello @22colors,

Unfortunately it is not possible to hide the submit button and it is not possible to auto submit the form. The conversational forms does not support custom JS hence I am afraid there isn’t any workaround available for this use case.

Thank you

Hello @lbabcock,

I have visited the page using Edge browser and I can see that the submit button is working fine, please see this screenshot. The issue could be related to caching and I would request you to clear out your website’s cache and visit the page again.

Let us know if this helps.

Thank you

Hello @jeroenrijpstra,

Thank you so much for sharing your positive experience! We’re delighted to hear that Fluent Forms Pro, Fluent CRM Pro, and WP Social Ninja Pro have been valuable tools for your web design agency. It’s fantastic that the documentation, user-friendly interface, and support have contributed to your satisfaction. We sincerely value your continued trust and recommendations.

Thank you

Hello @lbennett2019,

Thank you so much for your kind words and for sharing your positive experience with us! It’s wonderful to know that Fluent Forms Pro and Ninja Tables Pro have integrated smoothly on your site. Our team is dedicated to providing thorough, helpful support to make sure you get the most out of our products. Your feedback means a lot to us, and we’re grateful for the opportunity to assist you. Thank you again for your trust and appreciation!

Thank you