Angie Meeker

It sounds like you’re good to go now. If you should find that the issue reoccurs or you still need help, please don’t hesitate to ask.

Angie

Hi there,
It looks like you are all sorted out, so I’ll let you get back to what you were doing. If you find you’re still having a problem with this, please feel free to follow up and we can take a look again.

Thank you,
Angie

HI @sneshri,

It looks like maybe you were able to sort out the issue with the MonsterInsights badge. If you have any other questions about OptinMonster, please don’t hesitate to ask.

Hi @fastfoodclub,

We’d be happy to help!

It seems that you are already a subscriber of OptinMonster with access to Standard Support. These forums are for our free subscribers only.

It looks like you’ve already submitted a ticket through your account. I will have our billing team take a look and reply directly by email.

Thanks!

Hi @webdesignbysmith24,

Thanks for reaching out. I’m so excited for you to get your new website up and running!

The red notification you’re seeing is a reminder to create an OptinMonster account, which is necessary to begin using OptinMonster. If you’re not quite ready to get started with OptinMonster, you can simply uninstall the plugin, then reinstall it when you get a little closer to ready to launch. That will also make the red notification go away. ??

Have a great night and best wishes for success in your new endeavor!

Angie
General Manager, OptinMonster

Hi Mohamed,

Thanks for reaching out.

It seems that you are already a subscriber of OptinMonster. Since you have an active subscription with us, could you please login and submit a support ticket through the your OptinMonster account dashboard when you have a chance??

From there, our support team will be able to take a closer look at your request. 

Thanks!

Hi @zg825,

It’s been a little while since we’ve heard from you, so I’m going to let you get back to doing what you do best.  

That being said, I’m here if you still need any help. Just let me know, and we can pick up where we left off. In the meantime, I hope you have a great day and take care!

Hi again @userrr1234567,

Thanks again for reaching out. Given the redirect in place on your site, you’ll need to ensure your campaign is also assigned to https://commanderag.au/. You can do that following these instructions: https://optinmonster.com/docs/how-to-add-edit-or-delete-a-website-in-optinmonster/#Add_Domain_to_a_Campaign. And, once you’ve done that, please ensure the campaign is published from within your plugin settings (shown here: https://optinmonster.com/docs/getting-started-optinmonster-wordpress-checklist/#Publish_The_Campaign).

If you have any other questions, please don’t hesitate to ask.

Hi Dave,

We’d be happy to help! We can definitely help sort out the multiple accounts.

Since you have an active paid subscription with us, could you please login and submit a support ticket through the your OptinMonster account dashboard when you have a chance??

From there, our support team will be able to take a closer look at your account directly.?

Thanks!

Hi again!

Were you able to test with a fresh email address, and if so, was that address added to your newsletter as you’d expect?

Hi @porton,

It sounds you are already a subscriber of OptinMonster with access to Priority Support. Since you have an active subscription with us, could you please login and submit a support ticket through the your OptinMonster account dashboard when you have a chance??

From there, our support team will be able to take a closer look at your campaign directly.?

Thanks!

Hi iloveyoucompany2022?,
We recommend using both, and you can have both enabled even with a free subscription. MonsterLeads can simply serve as a backup to your MailChimp integration (ALWAYS good to have a backup of one of your most important assets)!

If you have any other questions, please feel free to ask.

Have a great day,

Angie

If you need anything else, please don’t hesitate to ask.

Hi Phil, I’m sorry we weren’t able to help over the weekend. Our support hours are M-F, 9AM – 5PM ET. It looks like you’ve since cancelled your subscription.

We sincerely hope you’ll find your way back to OptinMonster in the future. Best wishes for success in all you do!

Hi @defnetmedia – It sounds like you’re good to go so I’ll let you get back to what you do best. If you find you still need help, feel free to reopen this issue and we’ll pick up where we left off.

Thanks!