amberskyverge
Forum Replies Created
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Forum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] 1.7.1 Tweak – What Does this actually do?Hey there,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved.If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.
Thanks,
Amber ??Forum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey there,
Thank you for awaiting my response. It took a bit longer because I was informed they were releasing a new update to fix this issue within the next few days. They have now released this new update. Would you mind updating your GoDaddy Payments plugin to our newest version (1.7.1) and let me know if it fixes your issue?
Thanks ??
All the best,
AmberForum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] 1.7.1 Tweak – What Does this actually do?Hey there,
Amber here, thanks for contacting SkyVerge about our GoDaddy Payments plugin!
I’m happy to help out. ??I understand that you want to know if our newest update for GoDaddy Payments 1.7.1 will fix your previous AVS issue.
Yes, this update should fix the previous issue you were having. Would you be able to update the plugin and let me know how it goes?All the best,
Amber ??Forum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey,
Our team would love to dive into this further with you in hopes of finding a solution. Since we are limited in assistance through the forum, would you mind going here and filling out the form?
You will still be working with me, so you don’t need to type out all the information you’ve already shared above, but just mention that you were speaking with Amber regarding the GoDaddy Payments v.1.7.0 issues and I’ll grab it!
I really appreciate it. ??
All the best,
Amber
Forum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey,
Thank you so much for answering the questions, I sincerely appreciate it. I have passed this information along to my team and I will reach back out once I hear back.
All the best,
Amber ??
Forum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey,
Thank you so much for offering to help, we sincerely appreciate it. I will also pass along this error that you’re seeing to them as well. Here are a few questions we have.
First, where are you seeing the console error regarding the wc-poynt-checkout-block being deactivated?
Second, are you using cart and checkout blocks for your store (or shortcodes like [woocommerce_cart])?
Third, is this only when the FedEx shipping plugin is active that this console error appears, or does it occur even with it deactivated?
Fourth, is this preventing the payment option from loading at checkout? or is this error only something you’ve noticed in admin? If so, could you share some replication steps so that we can be sure we’re focusing on the same problem?All the best,
Amber ??Forum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey there,
My team is working on this issue, and they were wondering if you’d be interested in answering some questions for them in regards to what was happening on your end so they can get this resolved. Would you mind answering some questions?All the best,
Amber ??Forum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey there,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved. I did want to also let you know that we have created this issue as a bug report, so that we can get this fixed. I sincerely appreciate you bringing this to our attention.
If you’re experiencing additional issues please take a look at our FAQs for more information and create a new thread if you have further questions.
Thanks,
Amber ??Forum: Plugins
In reply to: [Extra Product Sorting Options for WooCommerce] FAQ Outdated?Hey there,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved.
If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.
Thanks,
Amber ??Forum: Plugins
In reply to: [Extra Product Sorting Options for WooCommerce] Search box not displayingHey there,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved.
If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.
Thanks,
Amber ??Hey there,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved.
If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.
Thanks,
Amber ??Hey there,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved.
If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.
Thanks,
Amber ??Hey There,
Amber here, thanks for contacting SkyVerge about our Extra Product Sorting Options for WooCommerce plugin!
I’m happy to help out. ??I understand that you are having an issue with Elementor now showing the dropdown option to allow your customers to be able to sort. Since this is a standard feature within our plugin, aside from Elementor, we don’t have a shortcode to allow this to work with Elementor. I would recommend reaching out to Elementor and see if they have a way to have their plugin allow this feature to show within their Design plugin.
I’m sorry this is not the news you wanted to hear.
Is there anything else I can assist you with?
All the best,
AmberForum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey there,
Thank you for keeping us updated with what was happening on your end. That is interesting to know that when you rolled back the plugin to version 1.6.2 that it fixed the issue. I will definitely let my team know this and see what we need to do moving forward so that this doesn’t happen and we can have users update the plugin since its ideal to have merchants on the newest version.
Is there anything else I can assist you with?All the best,
AmberForum: Plugins
In reply to: [GoDaddy Payments for WooCommerce] Ver 1.7.0 IssuesHey there,
Amber here, filling in for Zach. I’m happy to hear that when you disabled the WooCommerce Fedex Shipping plugin, the errors went away. That definitely means that the error is coming from that plugin and you may need to reach out to them to find out why that is.
Thank you for also sending the screenshot of the WooCommerce Payment page, that was helpful as well.
In regards to GoDaddy payments, I wasn’t able to see the full error message. Would you be able to send us a screenshot of the error you are seeing?
All the best,
Amber