amberskyverge

Hey there,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Amber ??

Hey esd3104,

My apologies for the late reply. In regards to the AVS update that was made, we updated the GoDaddy Payments plugin to not throw an AVS exception if the address result is?NO_MATCH?and instead just focus on the postal code. This was to help the AVS checks causing too many mismatches and failed orders.

Could you let me know if this helps answer your question?

All the best,

Amber

Hey Martín ,

Amber here, thanks for contacting SkyVerge about our Extra Product Sorting Options for WooCommerce plugin! I’m happy to help! ??

Are you needing assistance with configuring our plugin to be able to sort your products alphabetically? Or is there anything else I can assist you with?

All the best,
Amber

Hey esd3104,

Great question! That is a bit brief. Let me reach out to my team to see if I can get any more specifics on this recent update. I will reach back out once I hear more.

All the best,
Amber

Hey emanuelpersson?,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Amber ??

Hey there,

Amber here, thanks for contacting SkyVerge about our Sequential Order Numbers plugin! I’m happy to help! ?? I’m sorry for the delay in responding to you. We’re currently experiencing a very high volume of support requests and are working hard to help as quickly as possible.

I understand that you recently used Cart2Cart to import orders from Shopify to WooCommerce and it seems that it didn’t go as planned, you are also using our plugin, but when you search for the order in the WooCommerce app, no orders are found because of the changed order numbers. My apologies that this is happening. Our plugin would not update previous orders, just new orders, so the regular order numbers should be searchable. My best recommendation with this issue would be to reach out to Cart2Cart for assistance with the imports, they may have additional options to help you with the import, and I would reach out to WooCommerce in regards to their application not showing orders.

Could you let me know if this helps answer your questions?
I’m happy to help where I can!

All the best,
Amber

Hey there,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Amber ??

Hey esd3104,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Amber ??

Hey there,

Amber here, thanks for contacting SkyVerge about our Customizer for WooCommerce plugin!

I understand that you are interested in having a watermark added to an image when it’s downloaded from the website. Our plugin does not have that feature unfortuantely. You could add a watermark prior to uploading the image to your website, so then anytime someone downloads it, there will be a watermark. However, if you are only wanting the watermark to show when downloaded, you would want a developer to configure custom code to allow that to happen.

Is there anything else I can assist you with regarding our Customizer for WooCommerce plugin?

All the best,

Amber ??

Hey there,

Thank you for trying that. I have tested this on my local site, and I was not receiving a fatal error and the code snippet did work properly. I’d love to dive deeper into this issue on why this is happening with your website, in hopes to find why you’re receiving a fatal error and to get this code snippet up and working for you. The best way to do this would be to have you fill out our help form, that way I can get more information to better assist you.

Would you mind going to https://www.skyverge.com/contact/ and filling out the form to move forward?

Thanks ??

All the best,

Hey there,

My apologies on my delayed reply, we have been quite busy the last few days.

The filter above is a WooCommerce filter, and it filters the button text argument passed to the checkout template.

Whereas our payment gateway has its own filter for the button text, which is:?apply_filters( 'wc_payment_gateway_' . $this->get_id() . '_order_button_text', $text, $this );? which for GoDaddy Payments it would be?wc_payment_gateway_poynt_credit_card_order_button_text.

So while it?might?be possible to read in the site editor changed value and pass that through from the backend to the frontend for registering the block checkout gateway with the site editor text value… It’s not something we have in place at the moment.

To change this, I believe that the code snippet you were using before was:

 function sv_custom_button_text_place_order( $button_text ) {
    return ‘Make Payment’; // new text goes here
}
add_filter( ‘woocommerce_order_button_text’, ‘sv_custom_button_text_place_order’ );

That should be:

function sv_custom_button_text_place_order( $button_text ) {
      return ‘Make Payment’; // new text goes here
  }
  add_filter( ‘wc_payment_gateway_poynt_credit_card_order_button_text’, ‘sv_custom_button_text_place_order’ );

Could you try this and let me know how it goes?

Thanks.

Amber ??

Hola,

Aquí Amber, ?gracias por contactar a SkyVerge sobre nuestro complemento Opciones adicionales de clasificación de productos!
Estoy feliz de poder ayudar. ??

?Puedo preguntar qué está pasando? ?Cómo puedo ayudarte?

Mis mejores deseos,

ámbar ??
_______________
Hey there,

Amber here, thanks for contacting SkyVerge about our Extra Product Sorting Options plugin!
I’m happy to help out. ??

May I ask what’s going on? How may I assist you?

All the best,

Amber ??

Hey there,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

Thanks,
Amber ??

Hey there,

Thank you for letting me know what versions you are using, to include that you are not using shortcodes.

Since you are using the most updated versions of WordPress, WooCommerce, GoDaddy Payments and even PHP, I’d like to see if there is a theme conflict happening.

As a first step, I’d like to see if it might be that a conflict is responsible for this issue, and I’d like to try to rule out a theme conflict first. Would you please temporarily switch to a default theme, such as Twenty Nineteen, and let me know if the issue persists?

You can do this without disrupting your live site by using a staging site or by using the Health Check plugin which you can download from the link.

If you use the Health Check plugin you can access troubleshooting mode by going to Tools > Site Health > Troubleshooting.

If it does persist, not to worry, I’ll have some other troubleshooting steps for you to follow. If swapping themes does resolve the issue, it would appear to be a theme conflict.

Would you please let me know how the theme switch went?

All the best,

Amber ??

Hey there,

Amber here, thanks for contacting SkyVerge about our Customizer for WooCommerce plugin! I’m happy to help out. ??

I understand that you have had the LocoTranslate configured for German Translation and it recently went from 99% to 77% and you are wondering if this was something our plugin did. I have not received any other conversations regarding this issue, but I’m happy to see if this is an issue with our plugin or something else. I’d say let’s run a conflict test first.

At this stage, I would like to test for any code conflicts that might be causing this issue.

This is best done using a staging site to make sure that it doesn’t affect your live site.?If you don’t have a staging site, you can also use?the free Health Check plugin?to simulate this testing on your live site. This will let you run through these steps for your user account only, without impacting what your customers see on the front end.

Could you please try disabling all your plugins except for WooCommerce, LocoTranslate, and the Customizer for WooCommerce?
?
If this fixes the issue, you can try re-enabling your plugins one by one to find out which one is causing the issue.

If the issue still occurs after all the plugins have been disabled, then this may be a theme conflict and you can try temporarily reverting to a default theme such as?Storefront?to see if that solves the problem.

Would you be able to give that a try and let me know what you find?

All the best,
Amber ??