amans2k

Hi @ahiad

Kindly share the details here. funnelkit.com/support

That will help us quick troubleshooting.

Thanks!
Team FunnelKit

Hi @ahiad,

I haven’t heard, but I am hoping the issue is addressed.

Closing this thread, feel free to raise a new one.

Thanks
Team FunnelKit

Hi @brankokf

The known FKA issue is releasing soon. You can update it.

Also, the checkout question you have asked. FB team is working on a proper solution for it. That will be resolved in the next month update.

Thanks,
Team FunnelKit

Hi @guinasathya,

The query was resolved. Closing the thread now.

Thanks,
Team FunnelKit

Hi @mobizma

We have checked and saving akcent characters is working. I think that is your site dependent.

Kindly create a support ticket at funnelkit.com / support and share the details there. Maybe database table type is not allowing.

Closing this thread for now. You can share the details in the ticket.

Thanks!
Team FunnelKit

Hi @adamrebslp321

We have checked your site, some other cart solution was implemented.

There maybe some conflicts with your active theme.

In order to troubleshoot we need some details.

Kindly create an account and share the details here funnelkit.com/support

Thanks!

Hi @oocoo

We need some more details. Kindly share the details here funnelkit.com/support

That will help is quick troubleshooting

Thanks!

Hi @wyamout

We have identified the issue. The issue was with inline credit card form style. We have done the fix. Kindly update to the latest version.

Also recommend you to update the form style to ‘Enhanced Payment Element’ as thats the new credit card field experience that is widely used.

Thanks,
Aman

• This reply was modified 7 months ago by amans2k.

Hi there,
We have tested the flow after this query with a real Visa card and payment just went fine. We have also several sites we run using our own product and we see payments coming from Visa. We are ourselves on version 1.8.1.

Transactions denied can be a common failure reason.

The reason would more details in the logs. Would you be able to send us a support ticket and refer this thread.

There would also be some information in Order Notes for failure reason by Stripe. In any case, we will be able to figure out quickly.

Thanks

Hi @richesio

Saving permalink resaves the custom post types and their slugs in the WP native rewrite rules.

I think there is some plugin or code which is clearing the rewrite rules at certain time where thank you custom post is not registered.

This is a site specific issue, kindly share the site and login details here. xlplugins.com/support.

Thanks!

Hi @iqbalresources

Kindly update the permalink once. And check the preview of any order from the NextMove settings page.
https://prnt.sc/nOhgGYfDwfb_

If it is not opening. Try doing an order from cod kind of payment gateways. If still an error. Feel free to create a support ticket here and share the site login credentials. xlplugins.com/support

Thanks!

Hello @pablorodriguezsierra, @acoustika

The issue is resolved.

Kindly update to the latest version i.e. 2.18.3.

Thanks!

Hi @acoustika

Kindly update the latest version. The issue is resolved..

Thanks!

Hello @mrozon

Did you mean this? https://imgwxl.com/a/2024-02-24-16:03:09.png

If yes, follow this code. https://gist.github.com/amans2k/860d4a99bc05f0302bdc66fc90a2d288

Kindly try.

Thanks!

Hi @lucius777

I think there is some file missing. You can re-install the plugin. It should work.

Let us know if there is a continuous error on any page visit either front or admin.

Thanks!