alttextai

Hi @techmagick – thanks for checking out our plugin. Let us know if we can help with anything.

Hi thanks for following up. It’s still under investigation….turns out not super easy, and we also had some other priorities come up which had to be taken care of. Will definitely let you know when we add support for AVIF!

Hi Geoffrey – I have refunded your purchase, so no worries on that part.

Could you at least provide details of how you used the plugin on your site that you think caused a problem? For example, did you just run a bulk update on your media library? Did you use the “Refresh Alt Text” feature on a post?

@geoffreym Honestly really surprised to see this review. I remember replying to your email where I reiterated that there is absolutely no way our plugin is modifying your images. I also offered some suggestions on how to find out what is going on. You never replied to that email, so I figured everything was good. We’re more than happy to give you a refund — just let me know either here or via email.

However — I’d really love to help you with whatever is happening here. I’m happy to do a screenshare meeting with you to see what is going on, and we can diagnose and hopefully fix whatever the issue is. If it really is some strange bug with our plugin, we’d love to fix it. If it’s some other problem (e.g. another plugin, etc…) I’d still be happy to help you out.

Would you be willing to take me up on that offer and we can work together to see what’s going on with your site? If so, please feel free to email our support address (support AT alttext.ai) and we’ll get it set up!

I think you can see from the other reviews here that there really is no “destructive” anything. We’re honestly trying to do something good for websites.

Hope to hear from you either way — please email us or just reply to the email thread you already have open with us.

Best regards,

Dave

AltText.ai

@admintwentytwenty We just released version 1.8.3 which should fix this issue. Thanks for flagging this.

Hi @admintwentytwenty

Ok we have a fix for this — just testing it out now. We will ping thing thread shortly when it’s available for update!

Hi @admintwentytwenty ,

We’re going to look into this. We need some CSS on other pages as well (e.g. media library edit page, since our button is there), but we can probably do that with our own class names since it’s minimal.

Thank you for the tip!

Thanks @justadityaraj !

@backdropsaustralia Thank you for believing in us and being a great customer. We really appreciate it!

Awesome review @randycpat ! Thank you so much!

Thanks @tallbox ! Glad we can save you so much time.

Thanks for your review @jonschutt ! We’re glad we could help you resolve the problem.

@sarayourfriend Thank you for clarifying how this works. Super helpful!

Sure here’s a simple example. Just put this code in a JS file that’s added on every admin page:

  function extendMediaTemplate() {
    wp.media.view.Attachment.Details = wp.media.view.Attachment.Details.extend({
      template: function (view) {
        const html = wp.media.template('attachment-details')(view);

        console.log("TEMPLATE EXTEND: " + Date.now().toString());

        return html;
      }
    });
  }

  document.addEventListener('DOMContentLoaded', () => {
    if (!wp?.media?.view?.Attachment?.Details) {
      return;
    }

    extendMediaTemplate();

    setTimeout(extendMediaTemplate, 500);
  });

Then to trigger it, edit a post, click on the “Set featured image” box in the gutenberg editor, then select the Media Library tab, and then click on one of the images from the media library.

In the browser console, you’ll see just *one* of the console.log() statements be printed. It should be printing both if the two template extend methods are being executed (one immediately, the other after the timeout fires).

Thanks Marcia! We’re happy to give you back all that extra time!