altoc

Amazing, thanks so much @corinneolson I’ll ask my developer to look at this. Much appreciated! best wishes. lex

Amazing, thanks so much Nick, that sorted it!

thanks for great and fast support!
best

Hi @jeherve.

Do you have an update to your post above and @planewryter question?

My client’s sites are siteground-hosted too and they still aren’t receiving emails, although they can access enquiries via feedback tab in dash which is good news at least.

I’m thinking of re-instating a backup from the 15th May i.e. before the May 16, 2017 WordPress 4.7.5 Security and Maintenance Release.

QUESTION: Would you recommend this as a stop-gap until wordpress fix jetpack?
Any help very much appreciated!!

Just FYI, siteground have said this is the issue:
“I checked the backend of the website and several times I filled the form. In the logs on the server is present the following error code: 2017-06-07 15:03:56 [10001] SMTP syntax error in “RCPT TO: \emailaddressofmyclient.co.uk\<emailaddressofmyclient.co.uk>” H=(ukm1.siteground.biz) [127.0.0.1]:50282 I=[127.0.0.1]:25 malformed address: \<emailaddressofmyclient.co.uk> may not follow \emailaddressofmyclient.co.uk

I did further checks on the issue and it seems that it has been caused due to the Jetpack plugin which they are looking into as per this forum post [links to this forum post!]”