AltMode

So the tax will always be added even when a valid VAT number is entered? I assume I would have to customise the Jigoshop backend files to make this deduct the VAT when valid VAT numbers are entered?

The message below on the Jigoshop checkout page indicates that the VAT will be removed when the VAT number is entered. Why would Jigoshop display that message if the functionality is not there?

Here is what the message at the bottom states…

If you have entered an EU VAT Number, it will be looked up when you Place your Order and verified. At that time Only, will VAT then be removed from the final Order and totals adjusted. You may enter your EU VAT Number either with, or without, the 2 character EU country code in front.

Thanks Marcin, I have emailed these as requested.

Hi, I have updated and it is still applying the VAT even when a valid VAT number is entered in to the system. Should I email admin access to someone at Jigoshop to investigate this?

Resolved this with an altered header file.

### Begin System Info ###

Multi-site: No

SITE_URL: https://avactastore.brightfire2.co.uk
HOME_URL: https://avactastore.brightfire2.co.uk

Jigoshop Version: 1.11.9
WordPress Version: 4.0

Platform: Apple
Browser Name: Safari
Browser Version: 7.1
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_9_5) AppleWebKit/600.1
.17 (KHTML, like Gecko) Version/
7.1 Safari/537.85.10

PHP Version: 5.3.27
MySQL Version: 5.1.73
Web Server Info: Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635

eAccelerator: Disabled
APC: Disabled
OpCache: Disabled

PHP Memory Limit: 256M
PHP Post Max Size: 8MB
PHP Upload Max File Size: 10MB
Short Open Tag: Enabled
Allow URL fopen: Enabled

WP_DEBUG: Enabled

WP Table Prefix: Length: 6 Status: Acceptable

Show On Front: page
Page On Front: 527
Page For Posts: 541

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

WordPress Memory Limit: 40MB
Max Input Time: 60
Max Input Vars: 5000
WP_DEBUG: On
DISPLAY ERRORS: N/A
FSOCKOPEN: Supported

ACTIVE PLUGINS:

Advanced Custom Fields: 4.3.9
Advanced Custom Fields: Flexible Content Field: 1.1.1
Force SSL: 1.1
Frontend Edit Profile: 1.0.3
Google XML Sitemaps: 4.0.7.1
Jigoshop: 1.11.9
Jigoshop – Purchase Order Payment Gateway: 1.0
Jigoshop PDF Invoices: 2.4.4
Jigoshop Product Add-ons: 1.19.1
Jigoshop Sagepay Form Gateway: 2.0
SB Welcome Email Editor: 3.9
Simple 301 Redirects: 1.06
Simple 301 Redirects – Addon – Bulk CSV Uploader: 1.0.12
Simple Share Buttons Adder: 4.7
SSL Insecure Content Fixer: 1.8.0
Tabify edit screen: 0.8.2
Taxonomy Widget: 0.6.1
Twitter Widget Pro: 2.6.0
Types – Complete Solution for Custom Fields and Types: 1.6.3
Visual Form Builder: 2.8.1
Widget CSS Classes: 1.2.6
Wordfence Security: 5.2.5
WordPress HTTPS: 3.3.6
WP Better Emails: 0.2.6.6
WP Menu Cart: 2.5.3
WP Sitemap Page: 1.3.0

CURRENT THEME:

Avacta: 1

### End System Info ###

Hi,

Sorry for delay in replying I was on holiday and this response arrived whilst I was away.

The weird thing is that it calculates there are reviews and does show the total star rating correctly and how many reviews there are but it is only when it is supposed to list the comments it shows the message saying there are none and you can be the first to review. I am using the standard Jigoshop reviews code with no modifications which is why it is odd. Is there anything else in the templates that could impact on this?