Teo Alex

Hello @merelik ,

To disable schema markup please add the following line of code into your wordpress_root/wp_content/themes/<your active theme or child theme>/functions.php file.

remove_action( ‘modula_shortcode_after_items’, ‘modula_show_schemaorg’, 90 );

This will remove the plugin action that adds the schema markup.

Hello @webguynin ,

We’ve taken a look at your page and it seems like your theme is not using the standard WordPress body_class() function to add classes to the body element. This is the reason the galleries work with other themes.

In a recent update we’ve added ‘modula-best-grid-gallery’ to the body element so can prevent conflicts.

Adding ‘modula-best-grid-gallery’ or calling body_class() function in your body element classlist should fix your issues.

Hello @kommunikation ,

This is most likely a caching issue, please try deleting(purging) the cache from “WP-Optimize – Clean, Compress, Cache” plugin and see if this fixes your issue.

Hello @michalsojkaletnidum ,

Can you please give us more details about how to reproduce the issues you are encountering?
What do you mean when you say that the galleries are not online?

Hello @stathisp ,

We’ve identified the issue and a fix will be available in the upcoming update ( most likely later today )

Hello @ianand45864,

From what i could find out, it seems that you added a user page and not a vimeo video url.

You added https://vimeo.com/fourbentcorners
The link to the actual video is https://vimeo.com/929968267

Please add the video link in the URL field and try again.

Until the option is available you can try setting the number of posts displayed to a higher number in your Screen Options settings.
https://imgur.com/a/083TpsF

Hello @juanalanwp,
1. You can display the download’s thumbnail by using the “Box” button template in WordPress Dhasboard -> Downloads -> Settings -> General -> General Settings -> Default Template or you can create a new template to display the button as you wish using this documentation https://www.download-monitor.com/kb/overriding-content-templates/ or change the template of a single download button like https://www.download-monitor.com/kb/content-templates/

2. I don’t understand the question but if you wish to add multiple images to a download and display them like a gallery of images for that specific download this is not possible at the moment.

Hello @apartis2024,

We re-tested the latest version of Download Monitor with the latest version of WordPress and php 8.3 and could not trigger the error you mentioned.
Could you, please, give us more details about the downloads?
1. Do they have any non default settings?
2. Do you use any other DLM plugins?
3. Can you send us an error log maby we can get more information about the issue? you can enable debug logging using this WordPress documentation

If you do not want to share the files and informations here you can send us an email here: https://www.download-monitor.com/contact/

We could not reproduce the issue in the cases you mentioned.

Please install Health Check & Troubleshooting and only activate Download Monitor while troubleshooting and check if the error persists.

Hello @j2fb and @mpclark ,

Can you please give us more details about your website ?
1. What server are you using?
2. What is your PHP version?
3. What database and witch version of database are you using?

To find these informations you can go in your WordPress dashboard -> Tools -> Site Health -> Info

Hi again @robhob,

We have investigated your reported issue and we could not find any problems while using Smush (by WPMU DEV) and Modula plugins.
We have uploaded new images using Media library and Modula and they were compresses by the Smush plugin. https://imgur.com/Gp3aVcg

Can you offer us a more detailed description of the encountered issue or, even better, a guided way to reproduce it?

Hi @robhob ,
Can you please give us more details about what stops working when Modula is active so we can try and reproduce the issue?
Can you also tell us the name of the theme you are using?

Hello Michael,

Can you please tell us what version of PHP are you using?

Have a great day,
Teo

Hello @alopezupc ,

We have a fix prepared for symlink folders for the next update that still needs to be tested.
You can find an issue regarding your problem here https://github.com/WPChill/download-monitor/issues/914

If you wish to implement this fix see the commit in the above issue but we strongly recommend to do this on a dev server as this is beta code and may result in database issues.

Also remember to add the full path to the real directory in Downloads > Settings > Advanced > Miscallaneous > Other downloads path. ex.: /var/www/data.

Let us know if this fixed your problem.

Have a great day,
Teo

• This reply was modified 2 years, 5 months ago by Teo Alex.