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  • Thread Starter altairpolar

    (@altairpolar)

    Thanks for your quick response.

    – I’ve sent the form with the Site Health info.

    – There are conversions not registered in Google Ads. I’m suspecting this issue could be the root cause.

    – Currently don’t use Google Ads setup through Site Kit. Instead, using PixelManager. 

    in the meantime I received the following info from the Cartflows team:

    ….

    Hello Altair,

    Greetings for the day!

    Our devs have checked the issue and confirmed that the issue is coming from the Google Site Kit plugin. In this plugin, there is a WooCommerce action hook used which is woocommerce_thankyou. And on that action hook they have written a code to check the order_key is valid or not. 

    So, when the thank you page is opened the order key is getting blank, and that is why it is creating an issue. 

    To help fix this, Our devs have submitted a code modification to the plugin author which you can take a look at it here: https://github.com/google/site-kit-wp/issues/9276

    So, it is now on the plugin developer to check this fix and add it in the next release of the plugin update.

    I hope this helps you.

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