alsterb

Hi Joe!

That looks like it’s worked!

Being SiteGround, they have some instructions on disabling the dynamic cache here:

https://www.siteground.com/kb/disable-dynamic-caching-website/

After doing that it’s possible to add items and delete them from the cart. I’ll double check with the client next week and see if it’s working for them too.

I’ll probably switch to cloud flare or something else to speed the site up.

Hi Joe!

Sorry, I probably didn’t explain very well. Siteground recently stopped using cPanel – they now use something called SiteTools instead, and it uses something different for caching the site.

Regarding you last question, it only happens to logged-out users (I should have mentioned that before). In fact, when I was first told about the problem it was because customers who don’t have a login couldn’t add anything to the basket. When logged-in there are no issues at all.

When logged-out is as if you cannot make any changes to the cart unless the cache is flushed server-end. For example, when trying to delete items from the cart, it says updated, but as soon as you refresh the page the item comes back. It’s as if the cart stays the same as the first change/changes made after the cache is flushed.

I hope that makes sense!

Alex

• This reply was modified 3 years, 8 months ago by alsterb.

Thanks for you reply!

After reading your message, I made a local copy of the site, and the bookings exported just fine. Therefore I wondered if it was linked to the server where the site is hosted.

I finally noticed that despite having an SSL certificate, I hadn’t changed the URLs in settings from ‘http’ to ‘https’.

I’m not sure why, but this solved the problem.

I’m wondering if something in Chrome notices a conflict between ‘http’ and ‘https’ so was therefore timing out? Also this must be in an updated version of Chrome because it didn’t happen a couple of weeks ago.

I’ll contact you by email if I still cannot update the licensed add-on. Thanks for your help!

Same problem! I’ve had to go through and reselect “fill in the blank” on every question… ??

You’re welcome! I’m glad you got it sorted!

Hi Tim,

I started taking a different approach and embedding the quiz into existing pages where there was no problem with shortcodes. This has given me more control, and I set up a custom post type with an area to add the quiz shortcode.

The only way I could get the progress bar to work is by dividing questions over multiple pages. If I use the option:

“How many questions per page would you like? (Leave 0 to use pages created on Questions tab)”

…set to one for example, it doesn’t work. I have to leave this set to 0 and manually divide up the questions.

I hope this makes sense!

• This reply was modified 4 years, 6 months ago by alsterb.

Same problem!!!!! Just updated and all my quizzes won’t load – DISASTER!

Thanks for your post though Mohammed because I didn’t think to re-upload the old local version. In future I’ll check other people’s comments before updating ;O)

• This reply was modified 4 years, 6 months ago by alsterb.

Regarding this, I recently change my page layouts so I embedded the quiz onto a custom post type with explanations before it, and I paginated the quiz so you only see a maximum of 1-3 questions at a time.

This means the explanation always stays above the quiz for reference, but the page stays in place as you go through paginated questions.

In this way it’s better that it doesn’t jump around the page.

Personally I think the option of whether on “next” or “submit” the page jumps back to the top would be better as a feature that could be controlled through an options tab, as it may be required on some pages and not others. Especially if the quiz is embedded onto other pages and you want the page to stay in position as you navigate through quiz questions.

Thanks, Alex

Hi! Just to say I have the same issue. Fantastic plugin, but if you have a long intro text followed by a page of questions it jumps to the bottom and confuses the user.
It would be great if they can fix this!
Thanks, Alex

Hi Kuba,

Thank you for your reply – yes, I think that would have worked, but in the end I purchased a plugin for the actual wp Customer area plugin (called notifications), and that managed to give us the functionality we needed.

However, I have other projects that your plugin would be very useful for, and having looked at your custom fields add-on I am sure we will use this in the future!

Thanks, Alex

Eventually switched all over to HTTPS from HTTP and they gradually all righted themselves.

I noticed PayPal have a new rule regarding HTTPS and IPNs, so this may have been the issue, see here:

https://www.paypal-notice.com/en/IPN-Verification-Postback-to-HTTPS/

Hi Dylan,

I just noticed the following through the developer console in Chrome (but nothing came up through the WP debug):

commons-820.min.js?ver=8.2:1 Uncaught Error: only one instance of babel-polyfill is allowed
at Object.<anonymous> (commons-820.min.js?ver=8.2:1)
at Object.<anonymous> (commons-820.min.js?ver=8.2:1)
at e (commons-820.min.js?ver=8.2:1)
at Object.<anonymous> (commons-820.min.js?ver=8.2:6)
at e (commons-820.min.js?ver=8.2:1)
at commons-820.min.js?ver=8.2:1
at commons-820.min.js?ver=8.2:1
(anonymous) @ commons-820.min.js?ver=8.2:1
(anonymous) @ commons-820.min.js?ver=8.2:1
e @ commons-820.min.js?ver=8.2:1
(anonymous) @ commons-820.min.js?ver=8.2:6
e @ commons-820.min.js?ver=8.2:1
(anonymous) @ commons-820.min.js?ver=8.2:1
(anonymous) @ commons-820.min.js?ver=8.2:1
index.js?ver=1536823462:1 value prop in color objects passed by withColors HOC is deprecated and will be removed from Gutenberg in 3.9. Please use color prop passed in the object instead. Note: This is a global warning, shown regardless of whether value prop is used.
r @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:12
n @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
block.js?ver=1532851287:7 Uncaught TypeError: Cannot read property ‘children’ of undefined
at block.js?ver=1532851287:7
at block.js?ver=1532851287:130
(anonymous) @ block.js?ver=1532851287:7
(anonymous) @ block.js?ver=1532851287:130
block.js?ver=1532851287:7 Uncaught TypeError: Cannot read property ‘children’ of undefined
at block.js?ver=1532851287:7
at block.js?ver=1532851287:127
(anonymous) @ block.js?ver=1532851287:7
(anonymous) @ block.js?ver=1532851287:127
index.js?ver=1536823462:1 wp.i18n.getI18n is deprecated and will be removed from Gutenberg in 4.0. Please use __, _x, _n, or _nx instead.
r @ index.js?ver=1536823462:1
m @ index.js?ver=1536823462:5
n @ wp-seo-help-center-820.min.js?ver=8.2:1
o @ wp-seo-help-center-820.min.js?ver=8.2:1
1419 @ wp-seo-help-center-820.min.js?ver=8.2:1
e @ commons-820.min.js?ver=8.2:1
window.yoastWebpackJsonp @ commons-820.min.js?ver=8.2:1
(anonymous) @ wp-seo-help-center-820.min.js?ver=8.2:1
wplc_functions.js?ver=4.9.8:6 Uncaught ReferenceError: bleeper_localized_strings is not defined
at HTMLDocument.<anonymous> (wplc_functions.js?ver=4.9.8:6)
at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2)
at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2)
at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2)
(anonymous) @ wplc_functions.js?ver=4.9.8:6
i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2
fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2
ready @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2
K @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable,jquery-u&load[]=i-draggable,jquery-ui-position,wp-pointer,wp-a11y,moxiejs,plupload&ver=4.9.8:2
index.js?ver=1536823462:2 Block validation: Expected tag name p, instead saw h2.
(anonymous) @ index.js?ver=1536823462:2
StartTag @ index.js?ver=1536823462:2
(anonymous) @ index.js?ver=1536823462:2
et @ index.js?ver=1536823462:2
pt @ index.js?ver=1536823462:2
(anonymous) @ index.js?ver=1536823462:2
(anonymous) @ index.js?ver=1536823462:2
SETUP_EDITOR @ index.js?ver=1536823462:12
(anonymous) @ index.js?ver=1536823462:12
(anonymous) @ index.js?ver=1536823462:1
value @ index.js?ver=1536823462:1
t @ index.js?ver=1536823462:12
yh @ react-dom.min.82e21c65.js:97
lg @ react-dom.min.82e21c65.js:120
mg @ react-dom.min.82e21c65.js:120
gc @ react-dom.min.82e21c65.js:127
vb @ react-dom.min.82e21c65.js:126
ub @ react-dom.min.82e21c65.js:126
zd @ react-dom.min.82e21c65.js:124
ra @ react-dom.min.82e21c65.js:123
enqueueSetState @ react-dom.min.82e21c65.js:189
q.setState @ react.min.ab6b06d4.js:18
(anonymous) @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
h @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
tryCatch @ wp-polyfill-ecmascript.min.2ae96136.js:3
invoke @ wp-polyfill-ecmascript.min.2ae96136.js:3
t.(anonymous function) @ wp-polyfill-ecmascript.min.2ae96136.js:3
r @ index.js?ver=1536823462:1
c @ index.js?ver=1536823462:1
Promise.then (async)
r @ index.js?ver=1536823462:1
c @ index.js?ver=1536823462:1
Promise.then (async)
r @ index.js?ver=1536823462:1
c @ index.js?ver=1536823462:1
Promise.then (async)
r @ index.js?ver=1536823462:1
c @ index.js?ver=1536823462:1
Promise.then (async)
r @ index.js?ver=1536823462:1
c @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
d @ index.js?ver=1536823462:1
y @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:1
(anonymous) @ index.js?ver=1536823462:12
r @ index.js?ver=1536823462:1
n @ index.js?ver=1536823462:1
yh @ react-dom.min.82e21c65.js:97
lg @ react-dom.min.82e21c65.js:120
mg @ react-dom.min.82e21c65.js:120
gc @ react-dom.min.82e21c65.js:127
vb @ react-dom.min.82e21c65.js:126
ub @ react-dom.min.82e21c65.js:126
zd @ react-dom.min.82e21c65.js:124
ra @ react-dom.min.82e21c65.js:123
Id @ react-dom.min.82e21c65.js:138
kc @ react-dom.min.82e21c65.js:138
Sa.render @ react-dom.min.82e21c65.js:194
(anonymous) @ react-dom.min.82e21c65.js:141
Hd @ react-dom.min.82e21c65.js:136
mc @ react-dom.min.82e21c65.js:141
render @ react-dom.min.82e21c65.js:196
Rn @ index.js?ver=1536823462:12
(anonymous) @ post.php?post=422&action=edit:2212
index.js?ver=1536823462:2 Block validation: Block validation failed for core/paragraph ({name: “core/paragraph”, title: “Paragrafo”, description: “Aggiungi del testo base.”, icon: {…}, category: “common”,?…}).

Regards, Alex

UPDATE: We’ve double checked and payments are showing as definitely completed on PayPal, despite all arriving as “pending” and “owed” on Payments in MyTickets. Also, we tried making a purchase ourselves and the same thing happened. This started happening without anything we are aware of changing on the site, so we’ve asked ourselves if something has changed regarding the IPN at PayPal. We noticed our site was still using http, so we set up an SSL certificate and switched over to https, but the same issue still occurs.

You too – thanks a bundle!

Hi Dylan,

Thanks so much for your reply.

You were absolutely right – I tried again this morning from my laptop to the desktop, but same issue.

Removed the link to the duplicate jQuery and it worked – also tested with someone working remotely from myself, and no problem.

I think that link was left when testing a carousel script, and it works fine without it so not sure why I left it in!

Thank you for your help. Plugin works great, very tempted to go pro so I can brand it and initiate chats!

Regards, Alex