Alobaidi

Hello Razorfrog,

We have fixed the problem. The plugin will return to work again in the coming days.

Best Regards,
Alobaidi.

Hello,

Thank you for using our plugin!

We have visited your site, we did not find the Preloader element, it must be placed after the < body > element.

Insert this element after the < body > element directly (in the header.php file):
<div id="wptime-plugin-preloader"></div>

Let’s know the result.

Best Regards,
Alobaidi.

• This reply was modified 3 years, 6 months ago by Alobaidi. Reason: Explanation error

Hello,

We did not facing this problem, and our plugin has nothing to do with displaying the chapters. The plugin displays the video with what it contains. The problem may be from the same video or from YouTube. Make sure from your link, or try use another link to check.

Best Regards,
Alobaidi.

Hello,

We found an email similar to the problem you are facing, that’s maybe you. Therefore, we have contacted via email to solve the problem, please check the inbox or junk mail.

Best Regards,
Alobaidi.

Thank you so much!

Thank you so much for your awesome words!

Thank you so much for your awesome words! We are on service, and we respond to any support request via email immediately.

Thank you so much for your awesome words!

Hello Rovanov,

Thank you for using our plugin!

At the current time, there is no way to display a video from Dailymotion.

Best Regards,
Alobaidi.

Hi,

Use this code in your style file:

body #wptime-plugin-preloader{
    z-index:999999 !important;
}

Best Regards,
Alobaidi.

Thank you so much!

Thank you so much for your words!

Hi,

We use the Video Popup plugin, and many users are used it (over 10,000 active installs), no user have complained from a problem. There may be a conflict on your site, or the problem may be from one of the plugins installed on your site.

Best Regards,
Alobaidi.

Thank you so much!

Hi!

We’ve visited the page, the autoplay is working well! What’s the problem?