Al Mizan

Hello @wonadoomore,

We apologize for the inconvenience you’re experiencing. The issue with deleting plugins has been resolved in the latest version (1.1.5). Please update to this version, and you should be able to remove the plugin without any issues.

If you prefer not to update the plugin, you can manually delete it by accessing your website files via FTP or your hosting file manager. Simply remove the “bit-smtp” folder from the wp-content/plugins directory.

Thank you for your patience!

It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Hi @kueffi ,

Thank you for reaching out and letting us know about this issue. We sincerely apologize for the inconvenience.

We’ve identified the cause of the problem, and we’re addressing it in our upcoming update. In the meantime, please ensure that in the “Permissions by User” section, you’ve set the specific folder path(You must create a separate folder for each user) and commands for each user correctly and remove the public folder options path, URL.

Once the update is released, this issue should be fully resolved. We appreciate your patience and understanding.

If you continue to face any issues, you can always reopen this Topic or create new Topics, and we’ll be happy to assist you further.

Best regards,
Al Mizan,
Bit Apps Team.

Hello @thecookiemonster ,

Thank you for contacting us.

It appears that there might be an issue with the debug log settings on your site. Please try disabling the debug log and then attempt the download again. If the issue is not resolved, could you please provide us with the PHP version and WordPress version you are using? This information will help us better diagnose and resolve the issue.

If you continue to experience problems, please let us know, and we’ll be happy to assist further.

Best regards,
Al Mizan

Hello @marksmio, @tomeroeni, @atodisco

We apologize for the inconvenience you faced with the preview options not working. This issue has been fixed in the latest version. Please upgrade to the latest version of Bit File Manager (6.5.4) to apply the fix.
Thank you for your valuable feedback, and we hope this solution works well for you.

We are closing this topic now. Remember, you can always reopen it if you have more questions or concerns.

Hello @atodisco

We apologize for the inconvenience you faced with the PDF preview options not working. This issue has been fixed in the latest version. Please upgrade to the latest version of Bit File Manager (6.5.4) to apply the fix.
Thank you for your valuable feedback, and we hope this solution works well for you.

We are closing this topic now. Remember, you can always reopen it if you have more questions or concerns.

Hello @dryn07

There was an issue with the older version, which caused the sorting option to be hidden. We have fixed this issue in the latest version. Please update the plugin and test it.

Thank you.

Please check the note (for the beta version). This note is added to the first section of the plugin description.

Screenshot: https://imgur.com/YecVaTa

Additionally, the plugin has been updated with Google Business Profile integration, which allows you to post directly, auto post, and schedule to your Google Business Profile.

• This reply was modified 6 months ago by Al Mizan. Reason: screenshot add

Hello @macsopinion

It is a very early version of Bit Social (beta), which is still in development. While we have made significant efforts to assure stability and operation, some specific bugs or errors may still exist!

We will officially release our plugin very soon. We initially released the Beta version of this plugin on WordPress to make sure that we were following all of the guidelines that WordPress suggested.

Here we provided two options for integrating social media accounts. The first one is to click the “Connect Button”. For this option, we have to approve our app from the dedicated platforms and we already applied for the Facebook developer app which is on review. The second one is the “Custom App” method where you have to enter your personal app credentials and then you are good to go to make integrations and schedule posts. For Twitter and Tumblr you have to follow the second option.

Thank You.

Hello @marksmio

How to configure Bit File Manager permissions effectively for logged-in users, please follow the steps below:

• Navigate to the Permission Page:
  From your WordPress left sidebar, go to the Bit File Manager permission page.
• Add Shortcode to Page:
  Add the Bit File Manager shortcode to your chosen page. This page will determine the accessibility of your directory for all users or guest users.
• Set MIME Types and Size Permissions:
  Adjust the “Allowed MIME types and size” permissions to control which file types users can access from your directory.
• Configure Folder Options:
  Choose the folder options that suit your needs:
  • Enable a common folder for everyone
  • Enable separate folders for each user (your need)
  • Enable folders for each user role
• Define Role and User Permissions:
  Set role permissions, guest permissions, or specific user permissions through the permission settings.
  

Best Regards,
Al Mizan,
Bit Apps Team.

Currently, there are no parameters available for the file-manager shortcode. However, we have plans to introduce parameters in a future update (No ETA).

We are delighted to announce that a new version of Bit Integrations, titled Bit Integrations (v1.5.9 free), is now available. We encourage you to update the plugin to the latest version and test it out.

In this version, product custom fields will be included in line items. We hope this update resolves the issue you have been experiencing.

Hello @hasanar,

We have addressed the issue concerning WooCommerce custom meta data not being sent to any third-party platform.

Rest assured, we have acknowledged and resolved this issue in the latest update(1.5.7).

We sincerely apologize for any inconvenience this may have caused you. Your understanding is greatly appreciated.

In light of this, we will be closing the support ticket. Please be assured that if you have any more questions or encounter further issues in the future, you are more than welcome to reopen the ticket or start a new one. We are here to assist you.

Thank you for using our Bit Integrations plugin, and if there’s anything else we can help you with, please feel free to reach out.

• This reply was modified 10 months, 3 weeks ago by Al Mizan.

Thank you for your confirmation. ??

Hello @microdaniel

We regret any inconvenience you may be facing with the SMTP using SSL setup. While the test indicates that the email was sent successfully, it appears that you are not receiving it. Please check your spam folder to ensure the email is not being filtered incorrectly.

If the issue persists, we suggest attempting the configuration using the TLS method and checking if that resolves the problem. Additionally, could you provide details about the email platform you are using for SMTP setup? This information will help us offer more specific assistance to address the issue.

Thank You,
Al Mizan,