allenstanfieldagencycom

I have the same problem. Was the original problem ever fixed here?

How was it fixed?

Because I have to apply that fix now on an emergency basis because all my images are gone from my site.

resolved

OK.

This time I very methodically deactivated every plugin and then activated one at a time while commenting on the site.

Akismet was the culprit!

Comment notifications are working now.

Thanks for all your help!

Yes I have, thanks.

I am now going back through my plugins and deactivating all then reactivating them one by one – again.

Just went to the contact form and submitted a “contact us”. Also clicked “Send a CC to yourself”. Both emails arrived successfully.

Went to postman logs and saw three emails there: the test email, and the contact email, and its CC.

No logs for any comment notification emails are registered.

Bright eyed and bushy-tailed, I performed another test with postman this morning. The test email was sent successfully!

So I logged out and created another comment. No comment notification received. Re-logged in and there is the comment waiting in the moderation queue.

So my site *is* sending emails successfully. My Contact Us form on my Contact Us page has always sent emails to us – no problems.

My site is just not notifying us when someone posts a comment.

What else could be the cause here?

I should pull out a .357 magnum and just put the whole site out if its misery.

Also, just for giggles, I entered the email I originally entered – before I changed it – in both user admin profile and in general settings – and that did not work either.

By the way, I went to the log area for postman and zero logs were generated.

I uninstalled easy smtp plugin and installed the postman smtp plugin.

I configured the email settings using postman (which were very cool) And yes, Postman SMTP, I am using [email protected].

It ran the test at the end of the set up, said all settings were correct, and then said “0 emails have been sent to you using postman”.

Then I logged out and commented on a post on the blog. The comment is indeed waiting in moderation, and no email notification arrived to me – for the test of postman, nor for the comment notification.

My God. I’ve been working on this problem for 6.25 hours today.

Tara, you are awesome. Thanks for sticking with me.

I installed that plugin and checked and rechecked the settings to my email address’s smtp server. I tried to send three emails as a test and none of them arrived. I checked my webmail for spam, or any other indication, and nothing.

I’m hoping this is helping to narrow down the real cause of the problem, rather than giving you a loss for trying to help me.

So let’s see:

other wordpress blogs in the same server send comment notifications
Caches of WP and various plugins are not holding the old email address
even setting up smtp is not sending emails.

What possibility could be left?

Thanks, Tara –

Yes, these are the same.

This has been going on for 3 weeks.

Also, no comment notifications are going to the old email address. No comment notifications are going out at all.

BUT our “Contact Us” page is sending emails to us just fine.

It’s just comment notifications on this one blog that are not working.