allantink

Hello

There are two bits of news from Google

Error grace period for Google extended to Mid Jan – https://support.google.com/admanager/answer/9999955?hl=en

Also Google have removed the time out on their side which many believe is the main reason for the 2.1a errors – https://support.google.com/admanager/answer/9999955?hl=en#ms

QC have created a lot of content about this with many fixes and help .. but now Google have looked at the route of the issue – also the extension shows it’s a widespread issue for all sites, not just those using QC

Hello

There are two bits of news from Google

Error grace period for Google extended to Mid Jan – https://support.google.com/admanager/answer/9999955?hl=en

Also Google have removed the time out on their side which many believe is the main reason for the 2.1a errors – https://support.google.com/admanager/answer/9999955?hl=en#ms

QC have created a lot of content about this with many fixes and help .. but now Google have looked at the route of the issue – also the extension shows it’s a widespread issue for all sites, not just those using QC

Maybe you could use one of the CMP API’s to set a refresh?

https://help.quantcast.com/hc/en-us/articles/360047078534-Choice-CMP2-CCPA-API-Index-TCF-v2-0-

What would be the reason for wanting to refresh the page?

Yes it does – it will show on subfolders – but for subdomains it may need more work

https://help.quantcast.com/hc/en-us/articles/360052725133-Quantcast-Choice-User-Guide

There is no mention of subfolders – the path https://www.example.com/uk is an extension of https://www.example.com and the universal tag should apply to that one

of course you need to make sure the universal tag is implemented on all domains

I will feedback that it might need more clarity in the docs

subfolder should automatically be included from the main domain (I believe)

https://help.quantcast.com/hc/en-us/articles/360047084654-Allowing-Users-to-Change-Consents-Privacy-Settings-Button-TCF-v2-

Info is here

You can move the button via the portal to any corner – Advance css will allow for more changes

In the portal you untick the box to remove the button entirely

If you have to remove it please ensure you embed the function linked above in another button (in the footer or menu) such as ‘change consent’ otherwise you will risk non compliance – GDPR states you must provide a way for a user to change or revoke their consent as easily as it was to give – So do not hide it away or not offer it)

https://help.quantcast.com/hc/en-us/articles/360052725133-Quantcast-Choice-User-Guide

You’ll find more info here

@arthuroadam if you also declare special purpose number 2 – actively scanning a device – then Google will not work with you. Could that be the issue with ads not working?

https://help.quantcast.com/hc/en-us/articles/360053057934-Setup-for-a-site-and-all-its-subdomains

Hope this helps

If anyone else has this issue I would check the following

1. is the site of service or global scope
Service scope (or service group) are the only ones Google will accept so I would recommend anyone working with Google to not use Global Scope (your site and other sites they visit)
2 if you are on Global scope, you will probably be inheriting consent from another global scope CMP on the framework which has Out of Band enabled (Choice does not support OOB) and this will cause these errors

https://help.quantcast.com/hc/en-us/articles/360052292554-Google-IAB-TCF-v2-Error-Codes-Guidance

1.1 is probably linked to user consent collected before Google joined the TCF v2 – this number should reduce as those users are reprompted over the coming weeks/months

2.1a is nearly always linked to tags firing before the CMP closes – you should check no google tags are firing until the CMP closes

Also, I believe there is a lag on the reports – so if you’ve recently made changes I’d wait 7 days and see if they have improved

• This reply was modified 4 years, 6 months ago by allantink.