alirashidy

Hey @hristo-sg

Thanks for your response, I know that you had the option to exclude from the plugin itself, but as you said its only showing “properly added JavaScript” I don’t think I have a problem with any of these plugins.

I also don’t think that this is Gumroad’s problem, I think it would have been more helpful if you pointed out if there were any mistakes following your pinned thread.

I, either stop using Gumroad overlay and increase performance, or use it and lose 3s of loading time, that’s a hard choice!

Thanks, @ediamin for the information, I’ll do so.

Thanks a million!

With your help I played around with the values that you provided and was able to make it right, problem solved!

Thanks again for your help.

Hey Jason,

Thanks for your reply, Honestly I thought it was broken at first until I saw it working on the content page itself, and yes it pulls the excert, but on the other hand, it pulls the same content attribute when it’s not the homepage as you’ve seen in the screenshots, the pages are identical except that it’s not rendering on the homepage.

I’m using Impreza, and you’re welcome if you want to visit the back end to further check it btw.

Update, I tried the following:

1. Trashing all Questions and keeping only one. (Didn’t work)

2. Deleting the Questions page and creating a new one. (Didn’t work)

3. Reducing the Amounts of Questions per page. (Didn’t work)

4. Removing and re-installing the Plugin. (Didn’t work)

5. Resetting all the plugin settings. (Didn’t work)

4. Troubleshooting with all plugins activated but with? different themes:

*? TwentyTwenty (Worked)

*? Dandy (Worked)

*? Impreza (Worked)

*? Impreza Child (Didn’t Work)

So apparently the issue is caused by a conflict between the plugin and the child theme, I just wanted to keep you updated about it.?

Hey, @aristath I appreciate the effort, but I sent you the credentials and I even left a reply asking if you were able to fix it but you didn’t respond at all, please check your email!

unfortunately, I moved my website to a Cyberpanel hosting and can’t access file manager, I’ll try to provide the credentials you need in 1-2 days, I hope @oramirez can grant you access to his server to help you fix this issue.

@oramirez I think it will break the theme, it would be better if you made a 1-star review with the issue, this way they will pay some attention.

@oramirez Sadly No, nobody helped me not the theme support nor the plugin author, I’m kinda disappointed, thanks for reminding me of leaving a bad review.

The same thing here, sad that they have a shitty support

Hey @aristath

I found out that the issue is still not resolved, any updates from your side?
Thanks

It’s wired indeed!

Sure, I’d love to help, I’ll email you with all the credentials that you need, Thanks Ari.

@aristath
I can now confirm that they’re being regenerated! I searched 2019 Folder and I found 7816 Files that equals 2.344 GB, I don’t think that this is normal, and I’ll really appreciate it if you can help us.

Please check this screenshot: https://prntscr.com/punzi0

I told ya! ??
I’m actually deleting them, 6590 remaining now, I’ll try to reload the site a couple of times after deleting them and check if they will be generated again, also this is uploads/2019/06 folder, I will also check if there’re any other .woff files in the other folders as well.

BTW I tried deleting them using CLI with this line

wp post delete $(wp post list --post_type='attachment' \
    --format=ids --post_parent=0 --post_mime_type='font/woff')

But sadly didn’t work, anyway, when they’re deleted I’ll check again and keep you updated, thanks a million for your quick responses and care.

• This reply was modified 5 years, 4 months ago by alirashidy.
• This reply was modified 5 years, 4 months ago by alirashidy.
• This reply was modified 5 years, 4 months ago by alirashidy.

@aristath
By a ton I mean 7752, please check this screenshot: https://prntscr.com/punn27
that’s 2.34GB of files, I deleted them using FTP, but it’s a good idea to report this to you, and of course, I contacted the theme author and reported the issue as well.

I hope that this will fix the issue.

@aristath Yes, we’re using the latest version of the plugin, and we have tons of .woff files that we can’t get rid of sadly.