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Viewing 15 replies - 31 through 45 (of 882 total)
  • Hi folks,

    From what I can see, this is not a WordPress mobile app related issue but rather on how the site looks like on a mobile device. That said, the best place to ask for assistance is, as suggested, in the theme’s forum thread.

    Thank you!

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @mike72278,

    Thanks for reaching out!

    I see you’re trying to connect your Facebook account to Jetpack Social but are running into errors. I appreciate you going through the troubleshooting steps already, that’s really helpful.

    I took a closer look and noticed that your Jetpack connection was previously broken. Since Jetpack Social relies on this connection to work properly, I’ve fixed it for you (see the status of the connection here).

    For the Invalid/missing verification nonce error, ensure that your browser is not blocking cookies or scripts, as these can interfere with the verification process. You can check this by disabling browser extensions, using an incognito/private window, or allowing third-party cookies in your browser settings.

    When you get a chance, please try reconnecting your Facebook account again and let me know if the issue persists.

    (Internal reference)

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @daymobrew,

    Thanks for your confirmation! When using Jetpack in Offline mode, some features that rely on external connections, like DNS queries, may not function as expected. The warning you’re seeing is likely due to this limitation.

    Since you’re working in a local environment, these warnings can be safely ignored. They won’t affect your local development. However, if you need to test features that require a connection, you might consider setting up an online staging site for a more accurate experience.

    Let me know this helps or if you have any questions!

    Best,
    Alin

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @greentp,

    It’s great to hear that the workaround resolved the issue for you.

    If you have any more questions or need further assistance, please let us know.

    Best regards,
    Alin

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @greentp,

    Thank you for the follow-ups.

    What you found is correct, and to add to that, the notice appears because some Twenty themes still call add_theme_support( 'jetpack-geo-location' );, even though Jetpack 14.3 intentionally deprecated Jetpack_Geo_Location. The deprecation was part of streamlining Jetpack’s features, and this specific module no longer has an active replacement.

    You can read more about that in this public GitHub issue.

    Let us know if this helps.

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @ylara,

    Thanks for reaching out! I tested this on a similar setup using Boost 3.8.0, Filter Gallery Free 0.2.0, and Neve theme 4.0.1, but I wasn’t able to replicate the issue. This suggests that the “Defer Non-Essential JavaScript” feature may be affecting something specific to Filter Gallery Pro.

    Since the plugin developers have the best insight into how their scripts load and interact with optimization tools, I recommend reaching out to them for guidance. They can confirm whether any adjustments are needed to ensure compatibility with Boost.

    Let us know if you have any other questions. We’d be happy to help!

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @lmverberne,

    I wanted to follow up and quickly clarify something:?Jetpack Social?and the?Sharing?feature are actually separate. </span>Jetpack Social is designed to automatically share your posts on social media, while the Sharing feature adds buttons for visitors to share your content.

    It sounds like the Sharing feature needed to be turned off, and I’m glad that resolved things for you!

    If you ever need to review or adjust Jetpack Social’s settings instead, you can find them under:

    • Jetpack → Settings → Sharing (if using the Jetpack plugin)
    • Jetpack → Social (if using the Jetpack Social plugin)

    I hope this helps, but feel free to let us know if you need any further assistance!

    Kind regards,
    Alin

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi Lucas,

    That’s fantastic to hear! I’m really glad the steps worked and that the sharing buttons are now gone from your site.

    If you’re finding Jetpack valuable, we’d really appreciate it if you could take a moment to leave us a review. Your feedback helps us improve and continue providing the best experience possible.

    If you ever need to adjust your Jetpack settings or explore other features that might help with your site’s goals, feel free to reach out—we’re always happy to help!

    Wishing you all the best with your site!

    Best,
    Alin

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi Lucas,

    Thank you for clarifying! I see that the Sharing feature from Jetpack is currently enabled and displaying sharing buttons at the bottom of your posts. If you no longer wish to use this, you can disable it by going to Jetpack → Settings → Sharing tab, then scrolling down to the Sharing section and toggling it off. This will completely remove the sharing buttons from your site.

    I understand that you want to disconnect Jetpack. From what I can see, XML-RPC access is blocked, which prevents Jetpack from connecting. If this was done intentionally and you no longer wish to use Jetpack, you can completely remove the plugin from the Plugins page in your WP-Admin. This will remove Jetpack, its connection, and all of its features from your site.

    I hope this helps, but if you have any questions, please let us know.

    Best regards,
    Alin

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @jules-colle,

    Thank you for reaching out! I checked on our end, and your site https://blankenberge-brugge-so.lokaaloverlegplatform.be is already classified as non-commercial in our system.

    Can you try checking your stats again and let me know if the warning still appears? If it does, could you provide a screenshot of the message you’re seeing? This will help us investigate further.

    Regarding your multisite network, the non-commercial classification is applied per site, not to the entire network. This means each site needs to be reviewed individually. If you’re seeing similar issues on other sites, let me know which ones, and I’d be happy to check their status as well.

    If you prefer to stay private, we can continue via email if you use this contact form.

    Looking forward to your update!

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @lmverberne,

    Just to clarify, when you say Jetpack Social is still present on every page, are you referring to social sharing buttons, links, or something else?

    Also, could you let me know how you uninstalled it—did you deactivate and delete the plugin from your site’s dashboard, or was it removed another way?

    If possible, sharing a link to a page where you’re seeing this would also help us investigate further.

    Looking forward to your reply!

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @jhofer1,

    If you’ve already created the “Analytics” tab as a child page, please make sure to also uncheck the “Hide” box for this tab in Jetpack CRM > CRM Settings > Client Portal under the “Client Portal Pro Page Settings” section.

    This will ensure that the “Analytics” tab is visible to your clients in their portal.

    Let me know if this helps.

    • This reply was modified 1 month, 3 weeks ago by Alin (a11n).
    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @broder,

    It’s great to hear that you managed to get it working despite the initial warning. If you encounter any further issues or need more assistance, feel free to reach out again.

    That said, I’ll mark this as resolved for now.

    Best regards,
    Alin

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @aclassifier,

    Thanks for your patience! I ran some tests on a similar setup (latest WordPress, Jetpack, WP-OPtimize, UpdraftPlus). I wasn’t able to replicate the warnings you’re seeing. Given that both you and another user suspect a possible caching conflict, it’s best to wait and see what the WP-Optimize folks find in the other thread you opened.

    Best regards,
    Alin

    Hi @brenmc1971,

    I am glad we could help. If there is anything else related to the WordPress app itself, feel free to reach out again anytime.

    Best regards!
    Alin

Viewing 15 replies - 31 through 45 (of 882 total)