Ali Khallad
Forum Replies Created
-
Awesome, feel free to open another ticket if you run int other issues.
Hello,
Feel free to uncheck the option altough not necessary. This option will try to output the button automatically on thank you page. If the default thank you page is changed this option might not work, which is why we made a shortcode availabe.
The shortcode will uses the same CSS classes used for default notifications. Due to the large number of theme out there, it’s almost impossible to try and match all of them, so sometimes if the existing CSS classes doesn’t have an effect, you’ll need to write custom CSS to make them look as you want.
Let me know if this answers your question!
Thanks,
AliThank you, we are happy you liked the plugin.
Regarding the create account button, you could disable it and use the shortcode to display it in a different place, that might help you sort the issue. Otherwise, feel free to open a ticket with all the details and I’ll be more than happy to help.
Hello again, I just published a new update where I replaced the cookie prefix from “mf” to “wordpress_mf”, this should help with caching plugins that are excluding the “wordpress_” prefix from being cached.
I’ll go ahead and mark this as resolved. Feel free to open another ticket if you run into this issue again.
Thanks,
AliThat’s perfect.
Can you please test something for me. Restore WPRocket options and add this to your wp-config.php file
define("MF_SESSION_NAME", "wordpress_mf");
This will change the session cookie name so that it starts with “wordpress_”. If WPRocket is excluding cookies starting with “wordpress_” by default, I might need to change the default cookie name to account for this and avoid the need for special configuration.
Can you please test and let me know if the issue is gone?
Thanks,
AliHello, thanks for reporting this!
May I ask where is your website hosted?
Did you have the issue after the update? or was it an old issue?
The error is caused when the session id is found in the cookies, that could happen when there is some special caching implemented on the server. The session id is used for additional security, but it’s not absolutly necessary and can be disabled. However, it’s better to fix than disable if that’s possible.
Thanks
Thanks for the suggestion, this feature is added into the most recent release 1.0.4.
Please do not hesitate to open another ticket if you’re still having issues.
Thanks
Are you using the latest version 1.0.3?
If yes, you need to pass the order_id in the custom thank you page URL for the plugin to work, other than that, it will not output the prompt.
The URL should look something like this: https://yoursite.com/custom-thankyou/order_id=123
Hello, we just released an update to fix this issue.
Feel free to reach out if you’re still having troubles.
Thanks,
AliMakes sense, we were able to replicate the issue.
Will fix asap and release an update shortly.Thanks,
AliHey, thanks for reporting this!
Just to confirm, are you having the issue only on emails? Does it appear correctly on entry details page?
Thanks,
AliHello, sorry for the delay.
Have you tried using the shortcode
[wc_pcr_message]
for the custom thank you page.Some themes will change the default WC filters and hooks resulting in the plugin not displaying the prompt when needed.
Hello,
I’ve added translation support, you can now translate the strings as you which to any language. If you are not sure of the process, feel free to use one of the available translation plugins.That’s awesome, feel free to reach out if you need something else!
Hey Alicia,
Will be happy to help you get this working!
Have you tried putting the complete URL in the redirect field instead of just this part “/?asp_action=show_pp&product_id=8203”?