Alias79

Thanks Victor! Hope it doesn’t take too long, it’s very annoying.

Since I have found the solution, and someone might be in the same problem as me, I am going to share it.

As I said, it only happened with some users. Checking the type of user profile, it only happened with the Editor profile, while the Author and Admin profile could be logged without problem. I have reviewed the permissions of both types of users, and they are configured well, but the Author was not asked to change the password, while the Editors had been asked.

The solution has been to deactivate the “require strong passwords” box in the “Password requirements” section of iThemes Security, which is not necessary in our case, since all users in themselves use strong passwords. By deactivating this box, the Editors have been able to log on to the web without any problem. This option does not work well, because with all the plugins deactivated, it only affects the Editors. I hope iThemes Security team fixes this issue.

• This reply was modified 4 years, 8 months ago by Alias79.

I had not read this in the FAQ about this forum:

“Note: this is community-provided support. iThemes does not monitor the www.remarpro.com support forums”

So all I can do is disable iThemes Security to fix the problem. I’ve been going through other similar posts, and everywhere, and there’s no way of knowing how to fix this problem. It’s a shame, because it’s a good security plugin, but if you don’t monitor your support forums for bugs like this… it’s no use.

I love iThemes Security, it offers a security layer that I wish WordPress offered natively, even its free version is incredible what it brings. The bad thing is this, having a problem like this, that the key users to generate content cannot login in the website, and don’t have a response in more than 24 hours.

I have tried to find it by myself, visited posts on this support forum, and a variety of other websites, but I don’t know how to find the solution.

Ok! Now it has finished, after 6 hours, and a message has been shown saying “Congratulations, you have accelerated your site”
Thanks!

• This reply was modified 4 years, 10 months ago by Alias79.

Try the ‘Speed up your site now’ again via the Yoast SEO -> Tools menu

In my case the message disappeared, as I said, after a few minutes, but it is not known if the problem was really solved, or not. I’m testing this reset option, the only thing is that the process is very slow, since my website has more than 26,000 posts, something that I think was part of the problem (it takes several hours to complete).

This error message has disappeared after a few minutes, but I don’t know if the problem has really been solved.

Worked! Thanks Frank! ??

Hi! Thanks for your response!

Is there any foresight to do this? Or some way to erase them in the meantime? As I don’t have the plugin installed I will not know when it applies.

That’s the problem, which I cannot change even temporarily. There are several functions that I use, which are used daily by our readers, such as the review system.

The editor I use is the classic, not Gutenberg, I have a plugin installed to disable it (I have more than 30 editors and it’s hard to explain to everyone how the blocks work).

The only tests I can perform with the WordPress diagnostic system. I will try to replicate this issue in a test website, to see if from there we can continue talking. Thanks James!

Thanks Eli! ??

Hi Eli! Thanks for the reply.

If I install the new version, and uninstall, will those old values be deleted!

• This reply was modified 5 years, 4 months ago by Alias79.

Hi James! Thanks for yor reply!

I now just tried to deactivate all the plugins on the web, but the same issue is still happening. The page builder used is integrated of the theme, and the creator of this theme says that he sees CSS code, and says this code is not his:

:root:not(#_):not(#_):not(#_):not(#_):not(#_) .amp-wp-9d7c7fd{ width: 1280px; }

As a curiosity, if I activate the AMP for WP plugin of Ahmed Kaludi, the AMP pages look great, all the images are resized and appear centered, but I lose some features of your official plugin that I don’t want to lose (like remembering all the pages that I don’t want to show AMP), so I really want to find a solution ??

I didn’t know about this solution! Thank you so much! ??

Hi James!

Before opening this post, I have done tests with the WP Troubleshooting mode, only with the AMP plugin active, and this issue happens. I also tried to deactivated WP Rocket completely, but the same thing happens.