AliaG

Before trying to restore the backup I tried now to zip each strange folder/files and delete the folders/file but nothing changed. Always the same warning message.

Also, one of this strange folders even if deleted reappear when I refresh the list of contents of the website in CPanel.

I also checked the theme folders and none of them appears to have been modified in the last period (while the strange folders appeared to be modified around December 2015).

Here it is: https://www.iltempiodelsuono.it/en

Hi @tara.
Sorry for the delay in replying.

Switching the permission has not helped. So I tried to rename the theme folder, but I just got a blank page.

I’m afraid the website has been hacked, ’cause there’s a lot (more that 30!) of folders with strange names.

Because of a misunderstanding, I just have a backup dated September 2015, so probably we’ll use it to restore the good working of the website.

What do you think is the best way to do it? Delete all the folders and re-upload the ones from the backup or upload the folders from the backup over the ones already online?

Thanks in advance.

@tara,
thanks for your reply.

I had a look to the files of the websites (I have not access to FTP, but only CPanel) and all seemed to have permission set to 555. Given that in the warning there is some referring to permission denied, I’m switching folders to 755 and files to 644, hoping this solves.

I’ll let you know.

I tried it (deactivated all plugin, but Woocommerce), but it didn’t help. The situation was the same: 1 product per row.

I’ll try to change to the newer version when I’ll upload everyting only, maybe that’s happening because my MAMP is not very much updated.

I actually have no idea…it did it since the beginning, since before I created the child theme. Also because it does that bad joke, even with default theme like twenty Fourteen.
Where I could find some css that can cause the breaking of each product?

So far I “solved” using an old version of Woocommerce (2.3.11), instead of the last version.

Thank you in advance…

Looking around I also have found this piece of code in the file …/themes/i-craft/inc/woo-functions.php:

// Change number or products per row to 3
add_filter('loop_shop_columns', 'icraft_loop_columns');
if (!function_exists('icraft_loop_columns')) {
	function icraft_loop_columns() {

		global  $icraft_data;

		$woo_columns = 4;

		if ( !empty($icraft_data['woo-archive-columns']) )
		{
			$woo_columns = $icraft_data['woo-archive-columns'];
		}

		return $woo_columns; // 3 products per row
	}
}

// Display 12 products per page.
add_filter( 'loop_shop_per_page', create_function( '$cols', 'return 12;' ), 20 );

/**
* Change number of related products on product page
* Set your own value for 'posts_per_page'
*
*/

add_filter( 'woocommerce_output_related_products_args', 'icraft_related_products_args' );
function icraft_related_products_args( $args ) {

	global  $icraft_data;

	$woo_columns = 4;

	if ( !empty($icraft_data['woo-archive-columns']) )
	{
		$woo_columns = $icraft_data['woo-archive-columns'];
	}

	$args['posts_per_page'] = $woo_columns;
	$args['posts_per_page'] = 10;
	$args['columns'] = $woo_columns;
	return $args;
}

So the thing should already be set, but it doesn’t work. Always only one product per row in my category page.
The same happens with the general Shop page: the categories are shown only 1 per row.

Any one have an idea? I also tried to ask the designer of the template, but he still haven’t answered.

The thing is that I have this visualization of 1 product per row, also using some other template…

Thank you in advance.

Thanks for your reply Themelocation.

Unfortunately it seems to not work for me. I tried to add the code suggested in my functions.php file (first in my child theme file and then in the orginal theme file), but it give me a blank white page.

I also tried this code:
`// Change columns number
// ———————
add_filter( ‘loop_shop_columns’, ‘tm_product_columns’, 5);
function tm_product_columns($columns) {
if ( is_shop() || is_product_category() || is_product_tag() ) {
$columns = 3;
return $columns;
}
}`
but it didn’t work either.
Also tried these codes, but no luck. In both case, I can see the website, but nothing change in the number of products per row.

I’m using i-craft theme, but also trying other themes the problem persist.

I also tried to find some help with Firebug, but I have only two errors in the console.

The first tells: “Object.getOwnPropertyNames is not a function” and the link of the file is https://www.linksalpha.com/scripts/loader_iconbox.js?v=2.3
How can I try to work around this if the file is not even in my server? But most important, where my wordpress website take that file?

The second instead tells”jQuery(“.wonderpluginslider”).wonderpluginslider is not a function” and the link of the file is /wp-content/plugins/wonderplugin-slider/engine/wonderpluginslider.js?ver=4.0
I don’t think this may be involved, sine the problem of the images showed up before I installed WonderPlugin Slider – and also I tried to disable it and the problem persist.

Thanks.

@gunu

I use Safari Version 4.1.3 (4533.19.4)

@gunu

without doing nothing more (no Reset again) it seems to be solved!

I say “seems” because the owner of the website says that they can see the flags and everything works for them, while I actually can’t. I also tried to change a category description and after saved, in the front end, the title of the category was changed and the was the code in it.

Why is that? Is it probably because I use an old browser?

Thanks again for the support, very appreciated and rare!

I also tried the option “Single Language Mode”, but nothing changed.

Checking again I see that there is a box at the bottom of the page of the post/page editing, with the title ‘Language’, which says:

This is a set of “Language Switching Buttons” from qTranslate?X. Drag it to a place where you would need it the most. Use the handle at the top-right corner of this widget to hide this message.

But there are no flags…

@gunu

Upgraded PHP version to 5.6.9 – the newest version available on the server.

Unfortunately nothing changed: in the post panel still neither the box on the right and the language’s boxes under the title show up.

Any other idea?

@gunu

I call them and let you know.

thanks

EDIT: I found the way to upgrade the php version. Tonight I’ll try it e let’s see.

Thank you, for now. I’ll let you know.

@gunu

This is all the informations I have:
PHP Version 5.3.29

Thread Safety disabled
PHP Version 5.3.29
memory_limit 128M 128M
upload_max_filesize 25M 25M
GD Support enabled
GD Version bundled (2.1.0 compatible)