AliaG

Hi @kerfred
thank you for your reply.

I would like to do the job online because the owner of the website lives far from me, and I would like her to check how the job is going on step by step. Is there a way to do this if I migrate/work on the website in local?

Thanks

Thanks @t-p,that was something didn’t thought of. Know I know. ??
Many thanks for your assistance.

Thank @t-p for your answer. I have checked file permissions of folders and files, they are all 755 (as far as I remember I’m not sure I can even changed them on that hosting).
However 755 is pretty fine, so I don’t think this could block something.

I have an idea. Is it possible that the PHP version is causing the trouble? I’m trying to install WordPress 5.8 with a 5.3.29 PHP version. I checked the compatibility on THIS TABLE and WordPress 5.8 is not supported on PHP 5.3. Does it mean that it won’t work on that PHP version?
I suppose I should try installing a WordPress 5.1, which from that table seems to be the last one supported on that environment?
(I don’t feel like upgrading the PHP version because the Joomla website actually running is really old, and I’m afraid it would be crashed by such upgrading.)

After backing everything up I upgraded to Woocommerce 3.8 and all the problems fixed.

Since it may take a while for upgrading process, for the moment I was able to fix the problem of the code on line 278 following THIS

Thank you @imazed for your suggestion.
Even on astagin website, should I update Worpress or Woocommerce before?

I just now tried to hide warnings, following THIS, but I had the following warning:

Warning: Use of undefined constant ‘display_errors’ – assumed ‘‘display_errors’’ (this will throw an Error in a future version of PHP) in /***/store/wp-config.php on line 106

Warning: Use of undefined constant ’Off’ – assumed ‘’Off’’ (this will throw an Error in a future version of PHP) in /***/store/wp-config.php on line 106

Warning: Use of undefined constant ‘error_reporting’ – assumed ‘‘error_reporting’’ (this will throw an Error in a future version of PHP) in /***/store/wp-config.php on line 107

Warning: Use of undefined constant ‘WP_DEBUG’ – assumed ‘‘WP_DEBUG’’ (this will throw an Error in a future version of PHP) in /***/store/wp-config.php on line 108

Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’ – assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /***/store/wp-config.php on line 109

Warning: Cannot modify header information – headers already sent by (output started at /***/store/wp-config.php:106) in /home/mhd-01/www.myoedizioni.it/htdocs/store/wp-content/plugins/qtranslate-xt-3.9.3/qtranslate_core.php on line 456

Any idea how to contain all this?

EDIT:
I put the DEBUG line as it was originally, means “define(‘WP_DEBUG’, false);” now show us only the Woocommerce warnings again.

• This reply was modified 3 years, 12 months ago by AliaG.
• This reply was modified 3 years, 12 months ago by AliaG.

Hi,

I still can’t find a solution for this problem. Without this plugin I can’t use my slider on the homepage as well as featured products.

Anyone has a clue on how to solve this problem?

Hi @wendyweel

what I did for solving the situation I was in was to download the database and check it and there I found that the entry in the “wp_option” table ‘siteurl’ had been changed with the url to another website.

You can check the database directly online, via PhpMyAdmin, and do the change.

Hope this helps. Good luck!

Hi @useshots

thank for your indications. Like I posted on another thread about this topic I found that solution by myself, checking my database with Notepad.
I didn’t know that was the actual solution, but noticed the url modified in the “wp-options” table and after correcting it on the online database the website went back to normality.
Users are fine. So I think everything is restored.

Thanks everybody for your support.

Hi @mgsolidus

I just read you post now, after posting my reply to @timothyp. Too bad, could save a couple hours of work. ??

However your post was useful anyway. I looked for the folder you tell “/wp-content/uploads/us-assets/” and I don’t have it. I looked for the file “wp-cache.php” as adviced in the article you posted and I don’t have it neither, since I don’t use the plugin “WP Super Cache” and, as far as I understand, “wp-cache.php” belongs to this plugin. I also checked the list of users (my website is an e-commerce) but haven’t found anything strange.
Thus I suppose everything got back to normality on my website [beside the problem with “TemplatesNext ToolKit” plugin that I mentioned in my previous reply].

Did i forget anything? Oh, yeah, I deleted the plugin WP GDPR Compliance.
I think that’s all for now.

Thanks everybody for your support!

Hi @timothyp

It seems that I found the point. I downloaded my database and went through it with Notepad. In the table “wp_options” I found that the “siteurl” url was changed with a different address from the url address of my website, and to which I had seen the wp-admin was redirecting. Once I modified that on my online database, writing my correct website address, the website stopped being redirected.

Now everything seems to be fine on that side.

At the moment I just receive some errors from “TemplatesNext ToolKit” plugin, but I suppose that is caused by the previous attempts I made for solving the problem of redirection: I renamed all the plugin folders, removed the folder of the theme, uploaded a new version of it, deleted it and uploaded the older version…so I think something got messed up in the process and I don’t think it’s caused by hacker attack. I’ll look for support on the plugin page here on WordPress and let’s see what comes out.

Thank you.

Many thanks @timothyp

that’s a great hint. I’ll look for something similar.

Hi @mgsolidus,
my website was hacked too. It now redirects to a website of offers.

Where in your website did you find the change you mention? Before coming to know about the issue of this plugin, when I found my website was hacked I updated wordpress core and disabled all the plugins adding (via FTP) an underscore before the name of each folder. But the issue persists. Now that I know about the problem with WP GDPR I even deleted the folder of WP GDPR plugin, but the behavior of my website hasn’t changed – it is still redirected to another website.

Any help would be appreciated.
Thanks

Many thanks @paulswarthout and @brooksdc.

Yes, I use WP-GDPR-COMPLIANCE. I deleted it but the website still redirects, unfortunately. I’ll work on it!

Thanks @paulswarthout for your clear explanation.

I tried to rename index.php adding “1” before it and the website goes to a page of my host (where I bought domain and webspace).

I can’t clearly understand this:

Start with ‘index.php’ and walk the website load process until you discover where it redirects. A file compare tool might help you with that.

What do you mean with that?

As for the plugin my further attempt would be to backup them up and the delete them one by one and see if anything changes. I found strange, however, the problem on the wp-admin section. What’s that code for? It seems that some script isn’t working properly…

I’ll try various solutions and let you know. Any further indication is more than welcome.
Why, for example, if I check the url of my website in its complete (not shortened) version, it says that’s not blacklisted?