ali2woo

You have to send this information to the banggood dropshipping support because they validate your API key on their side and can connect it to your server IP.

The banggood support email: [email protected]

Hello, please send teh reques to our support center: https://support.ali2woo.com

The plugin is based on the Banggood API, and the Banggood team updates it periodically. We add the appropriate changes to the plugin too and notify their team if any bugs occur on their side. So if you feel that something goes wrong you ask our support, perhaps this is a bug on the API side and we point your issue to their support.

Also, we have checked your issues and sent a reply to your ticket. Let’s continue the conversation in the ticket to keep all information in one place.

We have checked and all features work well.
Perhaps something is on your side?
Could you reply to your ticket, our team will make further research on the issues.

I see a similar ticket in our support center and our technical specialist has sent an updated version of the plugin there. It includes the fixes. If that is your ticket, then it would be great if you try the new version and send the review to the ticket. If some problems will be not resolved we continue working on them.

Also, anyone can test the full plugin features on the live demo: https://demo-store.ali2woo.com/wp-admin

Sometimes problems happen when Banggood updates their API and then our team work on the appropriate updates for the plugin. Anyway, this is a permanent process and you have to understand this as a dropshipper.

• This reply was modified 2 years, 9 months ago by ali2woo.

I’m sorry for the delay in answer, we just made a video on youtube because this is a popular question. You can see the video here: https://www.youtube.com/watch?v=4GPPgFooFy4

Also, in case you find a short answer to your question, you have to contact the Banggood Dropshipping support and ask them to approve your IP address.

This is the Banggood support email: [email protected]

Hello,

Sometimes a similar issue happens if you forget to allow the extension to access your website data when the chrome browser shows such a request in the popup dialog. I would recommend you to check the following article about chrome extension and follow the steps to install it again: https://help.ali2woo.com/codex/aliexpress-dropshipping-chrome-extension/

If it will not help you, contact our support center for further help: https://support.ali2woo.com/

Thanks.

We have checked the search feature on our demo website. It works well.
The website demo URL: https://demo-store.ali2woo.com/wp-login.php

If the search doesn’t work on your side, make sure that you input the correct API Key in the plugin settings and assigned it to your website domain in your dropshipping account on the Banggood platform.

Also, our support center is available here:
https://support.ali2woo.com/

yes i am using product override but this causes all my variation setting gets removes including pricing, switcher images etc . So again i have to re work all those stuff again.

Could you describe his feature in details and send it to our support center? We will mark it as feature suggestion and perhaps implement in future plugin releases.

just select new supplier from dropdown menu and connect to new supplier and auto fulfillment can pick new supplier and variation

The Ali2Woo Lite plugin implements this feature, however we recommend you to check the article to make sure it meets your requirements.

I am checking plugin with feature where i can switch supplier in woocommerce variation level.

You can use the override supplier feature as suggested in previous comment. Using this feature you can override product supplier and existed orders containing this product, so the order fulfillment feature will work fine.

Did you send a ticket to our support center?
Our technical specialist can look at the issue.

Hello, we’ve already sent you an answer via our support center: https://support.ali2woo.com/
and fixed the issue on your website.

Just to shine more light on the issue. The last version of the plugin has a lot of fixes and code improvements, therefore we highly suggest to update it using WordPress install plugin page method.

When you update the plugin by simple replacing old files, it can cause such issues. Therefore next time just follow this recommendation.

Thanks

Yes, this 100% correct.

Hello, yesterday our team updated the plugin. It includes a lot of features and fixes for known bugs. Please upgrade your plugin, thanks!

Hello, we have updated the plugin. The new version has a lot of new features and all bugs were fixed. Please check it, thanks!