ali2woo

We have watched your video and noticed that you unticked all the attributes in the import list and then published the product in your store. However, when you checked the product editing page, there were no attributes visible, as shown in the screenshot. So this feature works as expected.

Regarding variations, your video did not show any variants, even though you had left a few in the Import List. This may seem strange, but if you look further, you will notice that your product has not loaded completely yet. Our plugin imports products part by part to save server resources and avoid overloading it. Therefore, you need to wait until the product is fully loaded before checking the variants. Please check this article to understand better this process.

If you have further questions, please create a ticket in our support center.

We mark your support request as resolved because you didn’t provide a link to such a product. You can open a new support request later if needed.

Thank you for your interest in our new plugin that offers improved data precision. In response to your message, we kindly request that you use our support threads for any questions or problems you may encounter with the plugin. The reviews section is not the correct place to ask for support.

We appreciate your understanding and look forward to assisting you through our support channels.

Hello, on your screenshot you show the specifications in the Import List page. You will always see specs there, but when you push the products into your store, specification will not be added if you disable that feature in the plugin settings. So regarding your first question, the feature works as expected.

Regarding the 2nd question, please provide the product link on AliExpress that you import and it comes without variants.

• This reply was modified 1 year, 3 months ago by ali2woo.

Please send the request to our support center: https://support.ali2woo.com
also include to your request a temporarly access to your wp backend panel, our technical specilaist will check the plugins and your issue. Please don’t share our credentials here, because this thread is visible for everyone. Insted use our support center.

Please deactivate ali2woo-lite plugin and keep active new alinext-lite

Hello, what version of AliNext Lite plugin do you have installed?

We’ve fixed the bug, please update your plugin to new version.

Hello, we’re checking the issue

We have received your ticket in our support center. Since you’re using premium plugin version, let’s continue the conversation there.

We have received your ticket in our support center. Since you’re using premium plugin version, let’s continue the conversation there.

I’m sorry to hear about your negative experience with Ali2Woo support. Can you please provide me with more details about the issue you were facing with the product import? I would like to investigate the matter and see if there is anything we can do to assist you further. Additionally, our team always strives to provide the best possible support and we never push our clients to purchase additional plugins unless it is necessary for their specific needs. We value your feedback and will take it into consideration to improve our services in the future

We’ve discussed your review with www.remarpro.com moderators and although the review is not related to our plugin, we will not remove it. You can do that yourself. Thank you.

Perhaps you try to import products?on your own website?

We have checked it on our demo website again: sreenshot.
And here is another screenshot of the products in Import List

Perhaps you try to import products on your own website?