Ruman Ahmed

Hello @leninzapata,

Apologies for the delayed response. Regarding the multisite installation, could you please verify if snippets have been created on both sub-sites at your end? FluentSnippets must be installed separately on each sub-site, and the snippets need to be created individually as well. Hopefully, this might help you in this matter.

Thank you.

Hello @netgremlin,

Apologize for the delayed response. Concerning the JavaScript code you inquired about, you can insert the code into the website’s header by choosing the option indicated in the screenshot provided: [https://prnt.sc/q9vupBnb7yMp]. I hope this resolves your issue.

Let me know if you have any further queries regarding this.

Thank you.

Hello @akinomotto,

Apologies for the delay in response. The issue with FluentSnippet no longer seems to be occurring. We have tested it and did not encounter any problems. Could you please share your snippet with us, if it is sharable, so that I can investigate further on my end?

Additionally, we have updated FluentSnippets to version 10.34. Could you please update to the latest version, if you haven’t already, and re-test the issue on your end? Hopefully, this might help you in this matter.

Let me know the update.

Thank you.

Hello @aalandes,

Apologies for the delayed reply. We’ve upgraded FluentSnippet to version 10.34, which includes the latest fixes and improvements. Could you kindly retest the migration process to confirm the changes? Hopefully, this update will resolve the issue for you.

Let me know the update.
Thank you.

Hello there,

Thank you for your cooperation on this matter. I have conducted tests on the migration from local to local sites and local to live sites and provided a full demonstration here: [https://somup.com/cZhjQi5Y8C]; where you will observe that the snippets are functioning correctly on the websites after the migration.

Additionally, I have carried out tests using the current 10.34 version of the FluentSnippet. I suggest trying once more with the updated (10.34) FluentSnippet version and re-testing the issue on your side. Hopefully, this might help you in this matter. 

Let me know the update. 

Thank you.

Hello @dannythedog,

I’m pleased to hear you’ve located the storage path for FluentSnippets. Should you have any more questions on this topic, don’t hesitate to let me know; I will be happy to assist you in this matter.

Thank you.

Hello @nowe,

Apologize for any inconvenience and the delay in responding. I will notify our team to investigate the issue you’ve reported in the GitHub repository.

Thank you.