algo1900

I upgraded to 4.5.1 but still see the same issue

@nmerii thank you, I have created the staging site (which still experiences the issue) and emailed you the credentials/info

Hello – I just wanted to add that I also have been experiencing exactly this same issue. Did plugin conflict testing, but no success. Is there any update on it?

I appreciate the honest and straightforward response. Can you please let me know what currency conversion plugins you recommend that were tested and are working with PayPal? I’m surprised Booster wouldn’t be considered one of the popular plugins as it has 80K+ active installs. I have submitted an issue to the dev there as well to see if there is any possible workaround from their end in the meantime, but it is clear the issue is on the WooCommerce PayPal Payments side.

If possible, would there be any way to escalate the issue with the devs on your end? Even though I submitted the issue for one particular client’s website, we have multiple different clients experiencing the same thing and are unable to collect any payments through PayPal since their stores all have CRC as the default currency. Along with the other report of the same issue and potentially others that haven’t submitted service requests, it seems it is fairly widespread and deserves more attention.

Also, to answer your question, I am using the following plugin for the currency conversion:

Booster for WooCommerce version 5.5.4 | Gateways Currency Converter module

I can see that the plugin is correctly converting from CRC to USD at checkout and sending the amount to PayPal, but in PayPal’s logs the store default currency is still sent, causing the error.

Hi Niklas,

Thank you very much for your response. I am using version 1.7.0 (first screenshot link below), but that is indeed interesting that this is the same bug from the previous version. I am also providing links to relevant screenshots below of the WooCommerce system report for your reference. Please let me know if you need anything else and I would be happy to provide it.

[Screenshot image links]
https://ibb.co/dgqGSXN
https://ibb.co/R7ZLxmd
https://ibb.co/pdNZcYt
https://ibb.co/8DPbvLx
https://ibb.co/5hLzkG1
https://ibb.co/7t0WvdT

Ed

Thanks, @yuelonghe

Can any update be provided on this? Thanks in advance.