Alfo

Hello

I’m using the premium version: wpdownloadmanager.com

Thank you!

Hello

I did more testing. Excluded all subfolders from upload and added each folder again at a time. It turns out the folders from the plugin WordPress Download Manager are the problem. They are not get backed up from Updraft. All other folders are fine. Any idea why?

Best

• This reply was modified 1 year, 8 months ago by Alfo.

Hi

tried to backup only the upload folder and only locally, but without any success.

Here is the log file: https://we.tl/t-iwLhBHxFlG

Best

Hello

Google Drive? I use Dropbox and I just checked. Only 6.6GB of 2 TB are used, so there is plenty of space. Backing up all other folders, themes and plugins work also just fine.

Thanks for your help!

Hello

My upload folder is about 100 GB large. It will be very difficult to download, zip it and upload it again somewhere. Is there any way to contact you directly, so I could give you FTP access to check out the folder?

Best

Hello

I have deactivated all plugins beside four necessary, switched the theme and ran another backup without success to backup “upload”.

Here is the log-file: https://we.tl/t-PMuBky2SGt

Thanks for your help!

Hello

Here you go: https://we.tl/t-m79a7lwRAq

Appreciate your help!
Best

Hello,

I have activated the Updraft Debug-Mode and ran another backup. Where can I see the debug-messages?

Thanks for your help

Hello

I have excluded 2023, then wpdm-custom-tag and then both and it didn’t work. Here is the log file:

https://we.tl/t-RjyNAel7Xc

Thanks for your help

Hello

Updated the plugin to 1.23.6 and it works again. Here is the requested log file of the latest attempt to backup “upload”:

https://we.tl/t-3oaM3m1e9P

Best

Hello

I would like to send you the latest log file, but I have updated to the latest version (1.23.5) of the plugin in today and now the backup is completely broken. Just a white page with the following error message

Error thrown
Class “UpdraftPlus_Database_Utility” not found

Thanks for you help

Hi,
Thanks for your help! I contacted my hosting provider. They do not use FastCGI only mod_php. They suggested to use the following code:

php_value upload_max_filesize 128M
php_value post_max_size 128M
php_value max_execution_time 900
php_value max_input_time 900

Which I have added to the .htaccess file

Unfortunately the backup of uploads (split in 25MB files) still does not work. Not locally and not uploading to the cloud. The log file looks the same as always.

Backing up “Themes” “Plugins” and the database works just fine.

Appreciate your help
Best

• This reply was modified 1 year, 9 months ago by Alfo.

Deleted the folder and tried to backup only uploads again, but it still does not work. Here is the log file: https://we.tl/t-uFRNmF6BZ6

Thanks for your help!

Hello

I have set the split to 25MB, deactivated all plugins beside three which are necessary and selected to backup only “uploads”. Unfortunately it still does not work. Here are screenshots and error logs:

https://we.tl/t-zPNYVl3oAt

Thanks a lot for your help
Best

I also checked the status page of Woocommerce which also says 512MB

https://snipboard.io/Ffbq6E.jpg