alexmigf

Hi @vltechdesign

We apologize for the inconvenience. Could you kindly test this beta version and let us know if it resolves the issue?

Hi @5x5lab

Which PHP version are you running?

As I understand, the plugin creates a new folder each year?

No, only the document numbers are reset annually.

Does the plugin delete an invoice when its order deleted? So when I delete an order, the plugin deletes the invoice, right?

It depends. If you trash an order, the document data is retained in the order’s metadata. However, if you delete the order permanently, the document data is also deleted.

Keep in mind that permanently deleting an order with a document number that isn’t the most recent may create gaps in your numbering sequence. If the document has the latest number, you can fix the numbering by decreasing the next number by 1 under PDF Invoices > Documents > Invoice > Next Invoice Number.

Hi @lauramark

This appears to be an issue with WooCommerce rather than our plugin. As @martje65 mentioned, there’s a workaround available using a hook, which is also detailed here.

Hi @enenoob

As a Pro plugin user, you can reach out to us directly here for support, as we are unable to assist with paid products in this channel. Rest assured, we’ll do our best to assist you!

Hi @piska

As @martje65 pointed out, you can find the folder on the Status page. It should be located within your uploads directory and will start with wpo_wcpdf_.

Hope that helps!

Hi @jwest444

Could you please send us an email to help us investigate further? We’re unable to reproduce the issue on our end.

We’ll explore potential solutions, and you can track the development progress here.

Hi @ratonperezlolita

The two PDF generation engines we currently use, Dompdf and mPDF, do not yet support the AVIF image format. As a result, we are unable to offer support for AVIF at this time.

Hi @setupk

Apologies, I completely forgot that this extension is exclusive to paying customers and the repository is private. In this case, please follow the instructions on this documentation page to load the fonts: Using custom fonts

Hi @chrischarly033

Apologies for not mentioning this earlier, but it has already been built here.

Let us know if you have any questions.

Hi @castimize

We’re sorry to hear about the issue you’re experiencing! The REST API is part of our Professional extension, which is a premium product, and we’re unable to provide support for paid plugins here in the forums. Please reach out to us directly, and we’ll be glad to assist you further.

It’s working. The file is being downloaded directly to your computer. Please check the transfers directory for the file.

Hi @setupk

You can use our Custom Font extension to load any font you need.

Let us know if that works.

Hi @domen13

Thank you for bringing this to our attention. I’ve opened an issue to address it, and we will thoroughly debug the problem to ensure your proposed solution is the right one.