Alex

We recommend using the DKIM, SPF, and DMARC validation tool to see if your DMARC policy is affecting unsuccessful email delivery.

When the tool is open, type your domain into the provided field and press the “Enter” button.

Your DKIM, SPF, and DMARC values will be displayed. You’ll also get ideas on how to handle with any problems that arise. When using the DKIM, SPF, and DMARC validation tool, a failed DMARC check can look like this:

“”You have a p=reject or p=quarantine DMARC record and you have not setup DKIM. This means all your mail from ActiveCampaign will most likely bounce unless you have successfully setup DKIM. Either setup DKIM for this domain, or change the policy in your DMARC record to p=none””

`Your DMARC record is as follows:

p=reject; v=DMARC1″

You can repair the problem by doing:

Temporarily change your DMARC record with your DNS to have a p=none policy

This issue occurs when you use our EmailAuth Sending Service and have a DMARC policy set up for your sender domain with “p=quarantine” or “p=reject” policy.

Emails sent with EmailAuth will be quarantined or denied if your sender domain does not have DKIM records pointing to EmailAuth.

To avoid this, sending is paused on your site until DKIM records for your sender domain are added.

This error indicates that the communication failed authentication checks and is therefore not DMARC compliant. A DMARC Compliance failure indicates that both the SPF and DKIM verification tests were unsuccessful. Because inboxes cannot verify the legitimacy of your email, these failures can have a severe influence on email delivery.

You can Generate your DMARC record here.