Forum Replies Created

Viewing 15 replies - 1 through 15 (of 132 total)
  • Thread Starter Blake

    (@alexanderblake)

    Okay, here are two long notes. You can see when a user sets the order to completed, and you can also see when the system kicks it back to pending.

    https://snipboard.io/dWF2px.jpg
    https://snipboard.io/dIVaLb.jpg

    The products are set to regular products because there are variables on several of them (doses, bottle size, etc.) so I can’t convert them all to virtual.

    If you message me, I can provide you with a site login so you can check it out yourself.

    Thanks!

    System Report //

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://hormonetherapyntx.com
    Site address (URL): https://hormonetherapyntx.com
    WC Version: 6.8.2
    REST API Version: ? 6.8.2
    WC Blocks Version: ? 8.0.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1
    PHP Version: 7.4.30
    PHP Post Max Size: 300 MB
    PHP Time Limit: 3000
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-0ubuntu0.18.04.2
    Max Upload Size: 300 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.8.2
    WC Database Prefix: wp_
    Total Database Size: 117.65MB
    Database Data Size: 94.83MB
    Database Index Size: 22.82MB
    wp_woocommerce_sessions: Data: 4.38MB + Index: 0.17MB + Engine MyISAM
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    wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_wc_customer_lookup: Data: 0.19MB + Index: 0.20MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wc_order_stats: Data: 0.48MB + Index: 0.36MB + Engine MyISAM
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    wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
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    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    wp_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
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    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
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    cf_mega_menu: 1
    custom_css: 1
    flamingo_contact: 3
    flamingo_inbound: 455
    mpc_content_preset: 12
    nav_menu_item: 20
    page: 40
    post: 11
    pretty-link: 1
    product: 65
    product_variation: 8
    revision: 356
    service: 5
    shop_coupon: 1
    shop_order: 7427
    shop_order_refund: 7
    sln_attendant: 4
    sln_booking: 3
    sln_service: 6
    testimonial: 8
    theme_testimonial: 3
    wppopups: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (23) ###
    
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    Gravity Forms: by Gravity Forms – 2.6.6
    Schema - All In One Schema Rich Snippets: by Brainstorm Force – 1.6.5
    All In One WP Security: by All In One WP Security & Firewall Team – 5.0.7
    CAM Gravity Form Addon: by Clearagain – 3.0
    CAM Heading Section: by Pixelomatic Team – 2.1
    Classic Editor: by WordPress Contributors – 1.6.2
    Disable Comments: by WPDeveloper – 2.4.1
    Easy Social Sharing: by ThemeGrill – 1.3.5.1
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.7
    
    Featured Images in RSS for Mailchimp & More: by 5 Star Plugins – 1.5.9
    Gravity Forms Email Blacklist: by hallme – 2.5.1
    Gravity Forms Webhooks Add-On: by Gravity Forms – 1.4
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0
    Master Slider Pro: by averta – 3.6.1
    Pretty Links: by Pretty Links – 3.2.5
    Skill Bars: by Themepoints – 1.2
    Themify - WooCommerce Product Filter: by Themify – 1.3.9
    Place Order Without Payment for WooCommerce: by Nitin Prakash – 2.2
    WooCommerce: by Automattic – 6.8.2 (update to version 6.9.2 is available)
    Yoast SEO: by Team Yoast – 19.6.1
    WP Popups Lite: by timersys – 2.1.4.6
    WP Rocket: by WP Media – 3.12.0.4
    
    ### Inactive Plugins (5) ###
    
    Classic Widgets: by WordPress Contributors – 0.3
    Flat Preloader: by Thien Nguyen – 1.10.0
    Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
    Query Monitor: by John Blackbourn – 3.10.1
    WooCommerce Payments: by Automattic – 4.6.0 (update to version 4.7.2 is available)
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (2) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    ManageWP - Worker Loader: by GoDaddy – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #10247 - /shop/
    Cart: #10248 - /cart/
    Checkout: #10249 - /checkout/
    My account: #10250 - /my-account/
    Terms and conditions: #3 - /privacy-policy/
    
    ### Theme ###
    
    Name: Hormone Therapyntx
    Version: 1.0
    Author URL: https://www.wphats.com/author/mehedi
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
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    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-09-16 17:08:28 -05:00
    Options: ?
    Notes: 46
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 1,595
    Oldest: 2022-08-15 15:02:20 -0500
    Newest: 2022-09-15 14:43:44 -0500
    
    Pending: 2
    Oldest: 2022-09-15 16:21:22 -0500
    Newest: 2022-09-20 01:53:36 -0500
    
    ### Status report information ###
    
    Generated at: 2022-09-15 15:01:55 -05:00
    
    Thread Starter Blake

    (@alexanderblake)

    Okay, here are two long notes. You can see when a user sets the order to completed, and you can also see when the system kicks it back to pending.

    https://snipboard.io/dWF2px.jpg
    https://snipboard.io/dIVaLb.jpg

    The products are set to regular products because there are variables on several of them (doses, bottle size, etc.) so I can’t convert them all to virtual.

    If you message me, I can provide you with a site login so you can check it out yourslef.

    Thanks!

    System Report //

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://hormonetherapyntx.com
    Site address (URL): https://hormonetherapyntx.com
    WC Version: 6.8.2
    REST API Version: ? 6.8.2
    WC Blocks Version: ? 8.0.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1
    PHP Version: 7.4.30
    PHP Post Max Size: 300 MB
    PHP Time Limit: 3000
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-0ubuntu0.18.04.2
    Max Upload Size: 300 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.8.2
    WC Database Prefix: wp_
    Total Database Size: 117.65MB
    Database Data Size: 94.83MB
    Database Index Size: 22.82MB
    wp_woocommerce_sessions: Data: 4.38MB + Index: 0.17MB + Engine MyISAM
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    ### Settings ###
    
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    Currency: USD ($)
    Currency Position: left
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    ### WC Pages ###
    
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    Terms and conditions: #3 - /privacy-policy/
    
    ### Theme ###
    
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    Version: 1.0
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    ### Admin ###
    
    Enabled Features: activity-panels
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    customer-effort-score-tracks
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    Disabled Features: minified-js
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    Notes: 46
    Onboarding: completed
    
    ### Action Scheduler ###
    
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    ### Status report information ###
    
    Generated at: 2022-09-15 15:01:55 -05:00
    
    Thread Starter Blake

    (@alexanderblake)

    Yep! Works great! I just needed to clear cache. I have it set not to cache that page, just to be safe.

    Thanks!

    Blake

    Blake

    (@alexanderblake)

    Is there a way to edit this in the plugin code? It is marked ‘resolved’ here, but the latest version of the plugin doesn’t seem to limit this.

    In the code, there’s a spot that looks like it works, but it’s not applying anything:

    	public function description_length( $str ) {
    		return wp_trim_words( $str, 50 );
    	}
    

    Can you help?

    • This reply was modified 4 years, 7 months ago by Blake.
    Blake

    (@alexanderblake)

    Same issue. Tried to add data without <script> holder, and nothing is saved in the editor, and nothing displays on the page.

    It must be a plugin interaction issue because I couldn’t get my script to work after creating a custom field either.

    Did you find out the OP’s issue?

    Thanks

    Blake

    (@alexanderblake)

    Good idea!

    I want to be able to display a category of KB articles in a specific page too. I’m going to experiment and if I figure anything out, I’ll post my results here.

    Thread Starter Blake

    (@alexanderblake)

    Hey Steve!

    Thanks for that link. It definitely helps walk me through changing the text on the “insert your password” section.

    What I want to do it add an image and some text to the blank space below the password request. Do I enter that in the functions.php file? I don’t think I do, but the link above has me changing code in a custom plugin file (or functions.php).

    So I’m a bit confused as to where else I need to look. I feel like we’re getting closer though.

    Blake

    (@alexanderblake)

    As far as the knowledgebase is concerned, I had no problem searching your site and coming up with results. I actually don’t know why you would use it if all you’re writing are blogs and articles for your main WP site. They overlap too much.

    As far as your SEO and search-engine-index results are concerned, I would up your on-page SEO with Yoast. I see you already have it installed, so I’m not sure how you could be experiencing errors. The source code shows all the descriptions, key phrases, ALT tags, and links… so you’re on the right track.

    It’s been 2 weeks, so maybe this was a short-term issue. Has it been resolved for you?

    Blake

    (@alexanderblake)

    There’s no knowledgebase on your site. Please provide a link to the actual knowledgebase.

    I’m sure some text would look good. Essentially, you want to build the text into the header portion so it will show on the main page, but not on every subsequent page. Is that correct?

    Blake

    (@alexanderblake)

    Oh man, this is something I can’t help with, but here’s what I did.

    I took the template folder and renamed it wp-knowledgebase and put it in my theme folder. That gave me the files to edit from the appearance editor in WordPress (in my theme).

    I just added the shortcode to the KB page directly, and it all came together. I had to add a bunch of CSS to my theme panel to get the KB to look more like how I wanted it, but that’s all I did.

    I wish I could help more.

    Blake

    Blake

    (@alexanderblake)

    I can’t help you there. I received some help a few weeks ago, but then it stopped. No worries, we’ll keep digging and coming up solutions as a group.

    If I find a solution, I’ll let you know!

    Blake

    Blake

    (@alexanderblake)

    Well it IS working for me. I can’t completely reproduce what you see.

    Maybe it’s an issue with your browser… which, I know sounds like such a “tech support” answer. I’m running out of ideas though.

    It may say “no search results found” but if you hit enter, your page still reloads with suggestions of articles that might help.

    MAYBE the “no results” page template can be modified to showcase a few of your most popular articles, so no matter what results “don’t appear” the user still gets some usable result.

    Blake

    (@alexanderblake)

    AH. I see. That makes more sense now.

    The top one is beautiful. That’s your theme.

    The second one if the KB, and when I searched it, I saw what you were talking about. (no articles found) appears in the drop-down when I search for ‘unicorns’ now. I still get results when I search for ‘password’ though.

    Man, I have no idea now.

    Blake

    (@alexanderblake)

    On a side note, how did you get your searchbar to be centered in the header? I have it set to auto with margins on my site, but it’s NOT QUITE center… it’s it’s driving me crazy.

    https://recredit.co/kb

    Blake

    (@alexanderblake)

    Strange. I just went to your site and searched for “password” and came up with two articles.

    I searched for ‘password’ because it was mentioned in two articles I saw, so I knew it would deliver results.

    And it did.

    I also searched for ‘unicorns’ and I received a results page with no results.

    I wish I could help more…

Viewing 15 replies - 1 through 15 (of 132 total)