Alexandre - AcyMailing Newsletter Team

Bonjour,

Je vous ai répondu par email, je clos donc ce ticket ??

Hello,

You can add meta tags in templates by opening the advanced options and pasting the <meta> tags inside the “Custom headers” field.

You will then need to create a new campaign from this template (it is not possible to add/modify custom headers on an already existing campaign for now).

Have a nice day

Hi,

FYI I checked with the team yesterday and in fact the issue has been present for 2h “only”. I know it shouldn’t have been an issue but we fixed it as soon as we’ve been aware of it.
I know you can be frustrated but a 1??</img> has a huge impact on our product that’s why I’m replying to this thread. Maybe you could reconsider it.

Have a good day.
Regards,
Alex

Hi

Glad to hear it ??

Hi,

We’ve been informed about this issue recently. We’re so sorry about this. We’re working on quickly finding a fix. A new version should be released in some hours. Once again, so sorry for this. We do test our on tons of different environment but sometimes **** happens.

Thanks for letting us know about it anyway.

Hi,

I’m copy pasting the answer I’ve wrote to reply to your your 1??</img> review ??

That’s right we’ve had an issue in our latest release and we feel really sorry about this. I can understand how frustrating it is but please don’t say such things. Error can happen, even if we do our best, even if we do tons of tests, sometimes ***** happens. That’s the first time it happens since we started on WordPress.

We’re working on solving the issue really quickly. Once again, sorry and be sure that we’re doing our best to fix it really quickly.

Hi,

That’s right we’ve had an issue in our latest release and we feel really sorry about this. I can understand how frustrating it is but please don’t say such things. Error can happen, even if we do our best, even if we do tons of tests, sometimes ***** happens. That’s the first time it happens since we started on WordPress.

We’re working on solving the issue really quickly. Once again, sorry and be sure that we’re doing our best to fix it really quickly.

Hi,

Could you please provide me with screenshot so I can have a look at it?

Hi,

We did tons of tests on our side but we didn’t manage to reproduce the issue.
Could you please contact us using our contact form on our side? This way the dev team would be able to have a closer look at it ??

Regards,
Alexandre

Hi Adam,

I feel so sorry for the late in replying to your message.
I’ve forwarded this to our developers so they can have a look and give me some news.

I’ll get back to you as soon as I have some information for you.

Have a good day!
Regards,
Alex

Hi,

Wow that’s an incredible feedback! Such a pleasure to read this.
Thanks for sharing it, that’s really appreciated ??

Have a good week!

Hi,

That’s so strange. Is there any JS error displayed in your browser console?

Hi,

First of all, sorry for the late in replying to your email!

As regards your question, as far as I understand, you would like people to be able to select kind of “topics” they are interested in and then send emails to those users based on those topics.

Such as “Tennis / Basket” as user interests and then be able to create a newsletter regarding Tennis and send it to people who are interested in Tennis right?

Hi @salcedoms

Any news about this?

Alex

Hi there,

Thanks for your feedback and sorry for the issue you had.
It seems that you had an issue with the install process but I’m not sure about it.

I can’t find any ticket related to this case in our support center.
Maybe you can contact us so we can have a look at what’s going on and fix issues if there are any.

I mean, it’s important to us to help people and see what’s going on. It would help a lot if we can have a look.

Let me know ??

Regards