alepiaggio

Hi @caseproof , can you please help me to know where exactly this custom code should be added?

Thanks

Alessandra

The issue is presenting also if i log in with the user i created for the support and also trying from another device.
i also tried with another browser.
I can add this detail: The page the support had tested and that wordìked fine for them are now marked with a green light from the plugin; then if i open one of this page to modify it the green light disappears.

Hi,
thank you for your reply. the problem is that i already opened a ticket to the theme support and they answered me with a video recording showing that it work with them…i mean i created an admin account to access my site and if they go on the pages and use their page builder to insert contents it works…how is it possible?
thank you