wp_edu

Thanks, I will do that.

Hi, I got the logs. But there is a lot of information, including visitor IP’s, etc….

Is there a more private way of sharing these logs from yesterday and today?

BTW, the problem is happening. I removed 2 or more products form the category that is assigned with the Facebook Group, but on Facebook the products still remain in the group. When I add new products, they enter the group, but when I remove they don’t come out of the group…..

Thank you,

Eduardo

I didn’t have the logs enabled, so the latest log is from some weeks ago when I had it logging. I will do what you suggested.

Is it helpful if I enable logs on the plugin settings, and then simply remove 3 products from the category that is assigned to the FB group, wait for 24h and send you that log? Or do you really need that I manually sync the whole shop?

Thank you very much. I have over 3k products in the shop, so I try to avoid the manual sync when I can.

Would it be useful if I send you a log that is already here, from a few hours ago where this problem happened?

Thank you very much development team, the plugin is fixed for the API version issue.

I’d just like to share that I had to delete my main product set (the only one I am actually using in ads), because along the way it stopped updating when I add or remove products from the related woocommerce category; Especially when removing, the products still remained in the FB product set on Facebook business manager….

Deleting the product set on Facebook for Woocommerce plugin settings, and recreating it worked like a charm. If I have issues syncing again, I will open a new ticket, but I believe this was a glitch due to the API error reported here.

Thanks

This is the error I’m getting, like the other folks up here.

body: {“error”:{“message”:”(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v10.0.”,”type”:”OAuthException”,”code”:2635,”fbtrace_id”:”AuykdGgYTVcL7B77IZa2W2v”}}

08-27-2021 @ 16:46:38 – There was an error trying sync products using the Catalog Batch API for job 1627fa0bd044aad74806efa94433de67: OAuthException: (#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v10.0.

Same thing here, unfortunately.

My product sets are not syncing at all.

I tried to disconnect and reconnected the integration, but nothing changed.

Please advise!

It was an issue with our theme, the plugin continues to work great!

No need to change, this is an awesome plugin!

Actually, after the order is set to complete, it does not log any emails. When adding a comment to an order, or sending transactional emails manually after the order is completed….

The plugin is not working well with the latest woocommerce and wordpress version anymore, it needs a serious fix. We relied on it for years, now we don’t know what to do and will probably have to switch to another email logging solution.

Hi, I just wanted some help to apply this customization as I mentioned:

I changed fbproduct.php file at line 568 to:

$brand = get_the_term_list( $id, ‘pa_marca’, ”, ‘, ‘ );

as opposed to

$brand = get_the_term_list( $id, ‘product_brand’, ”, ‘, ‘ );

And keeping it working in future updates, is it possible to help me out with this, as this is a solution for my problem?

I just know how to modify the original file, is there a way to put this in my child theme?

Hi,

I tried the suggested filter by adding it with the code snippets plugin, but it doesn’t work.

Would you have another suggestion?

Hi, thanks

I’m using version 2.0.0

Yes, I get many errors that the code is incorrect, only when the “timer” of the Google Authenticator code is almost at the end, the code works.

I don’t want to create a new test account, because I am not able to request that all users redo their authentication, it would be a problem to my website.

Why do you think the timing is going wrong between the app and the plugin authentication? The code works, but it seems to be “shifted” in time, not in good sync with the auth code the plugin is expecting

It′s a landmark! Thanks!

Hi, can I send this info by email? Where should I send it to?

Thanks