alejosound

Hello. Sorry for the lateness of this answer, according to your last answer you say that:
=====
You say:
I just gave it a go again on my end and I can’t confirm your concern. The gallery shows up correctly for product reviews.

I say:
It’s good that you can see the module well, because I can’t, I already did the test on the web and locally, including a new installation locally, with the version: 1.7.62 and everything works fine. Updating to the following versions including Version: 1.7.68 no longer works well for me.

What does not work:
The view of the product review post, specifically the images attached to the gallery, why? Before the images were seen in small frames below the main one, now large images are seen one below the other, something very annoying to look at. Another thing is that if I am going to create a new post, I can only put the featured image and in the section of the product reviews module in the gallery it only lets me place 1 image. Of course, the posts previously published with several images are there but if I delete them and I want to put several images on it, you can only put 1 nothing else.

=====

You say:
Please check if you have updated both the Blocksy theme and also the Blocksy Companion plugin to the latest versions and also please check if you don’t have a cache left anywhere around.

I say:
I already checked all possible cache and I do not know where else to see, I entered with several browsers and nothing remains the same. And like I told you I did the test with another installation using the above theme and it worked fine until I did the update.

=====

You say:
To be able to add one more image in the gallery of a product review, please use this option from its metabox:

I say:
That’s what I did at first, but since the last update it doesn’t allow me to choose or mark more than one image when selecting images to create the gallery.

=====

My conclusion at the moment there are some parameters that changed in the theme, which makes this problem present, for now I will have to settle for just placing the default image hoping that some time they solve the problem. Thanks for your attention and sorry for the bad.

Hi @creativethemeshq

Thank you very much for your answer, but I inform you that I already have the last update of the theme and the plugin, which arrived today, but the problem still continues and another problem that yesterday did not indicate is that in the option to add images to the gallery only allows adding 1 image nothing else.

• This reply was modified 4 years ago by alejosound.

Hello my friend, thank you very much for the prompt response and attention, I already edited the line and if it finally works, my WP is in Spanish, and in another account I put the WP in English without editing the file and it works perfectly. Thanks again for your attention I am looking forward to the next update

Hi friend, in this link you can see what you need, I hope the information helps you
user type

• This reply was modified 5 years, 6 months ago by alejosound.