alectrev

I am thinking that I would need to recover those deleted files as that may not have been the problem in the first place and are now creating a bigger one. Could someone kindly provide me with those files mentioned by Sanjeev and their paths so that I can reupload them through FTP?

Many thanks in advance.

Hi Sanjeev,

I followed your instructions but while I was in the process of doing step 5 I got a critical error and now can’t even access the site, it is completely down at the moment.

I tried deleting the plug in (along with another one that I suspect was in conflict called “Check-Email”) through SSH as well as FTP but even though permissions are set properly (I checked 755 for folders and 644 for files) it wont let me and will say permission denied.

Do you have any suggestions on how to solve this?

Thanks in advance