Just thought I’d post about the solution to this problem for anyone who, like me, is desperately looking for support. I did a few google search variations on this issue and found that there were a number of people who had experienced the same thing, were completely confused and frustrated, and received no feedback here in the forums.
As it turns out, it was a problem with the apache server – I had to contact the help desk of my ISP, who restarted apache, and that solved the problem.
