alauer

1: You did not ask me to activate another theme to find out if it might cause the issue.
“Try another theme.”

2: I already told you that its not the theme.

3: Even if Enfold and WOOF would not “cooperate” its not a proof that Enfold causes the issue (two parties = two potential causes)

This is the most rude and respectless answer i ever got from a support.
Its closed to “fyvm”

And, by the way – its absolutely nonsense.
If it was the theme it would not have worked some weeks ago

No, i disabled all plugins (except Woocommerce and yours of course).
I cleared all caches.
I checked it even in all combinations with JS optimization ON and OFF

Nothing changed – it does not work

You mean: “Optimize loading of WOOF JavaScript files“?
It was and is on “NO”

I had general questions which dont have an connection to an issue.
So there is no conflict with the rules of this forum and you could easily answer them.

Here they are again:
1: Can i remove the “ShortpixelsBackup”-folder from my server to save space? (Or better emptying it?)
2: I know that i need to have the “ShortpixelsBackup”-folder on the server to restore the originals or to optmimise in a better quality. In this case i can upload the folder again for a restore? (What do i need to take care of if i do so?)
3: Can i deactivate or even delete the plugin as long as i dont need it? (What do i need to take care of if i do so?)
4: The issue we are talking about in the first place: Can it be related to the fact that i already removed the “ShortpixelsBackup”-folder?
5: If i run a fresh optimization (to optimize the rest of my images https://gtmetrix.com/reports/www.axellauer.de/iaSlmRBi)…do i need to have the “Shortpixel Backup” folder on my server and does the folder needs to contain all the originals which have been optimized earlier?

No thanks, i just deleted it

7 days

almost 6 days without an answer…
Haaaaallooooo…..

Hi,
[video src="https://shop.axellauer.de/temp/woof3.mp4" /]

(Or you let me know a way to give you the credentials without publishing them here)

Axel

Additional question:
5: If i run a fresh optimization (to optimize the rest of my images https://gtmetrix.com/reports/www.axellauer.de/iaSlmRBi)…do i need to have the “Shortpixel Backup” folder on my server and does the folder needs to contain all the originals which have been optimized earlier?

(BTW: as you see there are many questions users might ask, but as far as i can see they are not ansered in you FAQ nor in your blog or knowledge base)

1: Thats correct (why should i keep a plugin enabled if it slows my site from 7,7 to 11,4 seconds? Why is it like that by the way?)

2: “Is there any way of gain improvements for my site with your plugin?”
So your answer is “No, there isnt.”?

Kind regards
Axel

May i have an answer, please?

“simply a matter of activating”
That made my day.
Did you read my review? Sure?

You are free to enable the caching functions and ignore everything else.
Really?
” “To use the caching functions you must have a LiteSpeed web server or be using QUIC.cloud CDN. Learn More””

Again the images needs to be reoptimised although i did not regenerate thumbnails meanwhile:
https://gtmetrix.com/reports/www.axellauer.de/iaLQxPG6

additional qustions:
1: Can i remove the “ShortpixelsBackup”-folder from my server to save space? (Or better emptying it?)
2: I know that i need to have the “ShortpixelsBackup”-folder on the server to restore the originals or to optmimise in a better quality. In this case i can upload the folder again for a restore? (What do i need to take care of if i do so?)
3: Can i deactivate or even delete the plugin as long as i dont need it? (What do i need to take care of if i do so?)
4: The issue we are talking about in the first place: Can it be related to the fact that i already removed the “ShortpixelsBackup”-folder?

Could a Multi-Site-Installation do the trick?