alastairweller

Hi Eric

I’ve finally managed to gain access to the log files from my host and there are no entries in the error log but instead a 200 return in the access log with no file size

stmatthewsworthing.co.uk 86.30.169.181 – – [24/Jun/2014:18:07:12 +0100] “GET /publication/2468 HTTP/1.1” 200 50228 “https://www.stmatthewsworthing.co.uk/publication/2468” “Mozilla/5.0 (iPad; CPU OS 7_1_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D201 Safari/9537.53″\
stmatthewsworthing.co.uk 86.30.169.181 – – [24/Jun/2014:18:07:14 +0100] “GET /publication/download/2468 HTTP/1.1” 200 – “https://www.stmatthewsworthing.co.uk/publication/2468” “Mozilla/5.0 (iPad; CPU OS 7_1_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D201 Safari/9537.53″\
}

I’m a bit flummoxed by this and it looks like everything thinks it’s working…

Al

Eric

Thanks so much for responding, appreciate the time you’ve taken especially as this is a free plugin. I’ll have a go with the change you suggested whilst I’m waiting for the error logs from my host.

Thanks again

Al

I’ve just used a website to view the HTTP headers of the download file url and the direct file url and the former is returning a content-length of 0 bytes whilst the latter gives me 5061782 bytes. This definitely seems like an issue within the plugin code or a feature the code is using.

Is there any chance of some pointers on where I should be looking now?

Thanks

al

Hi

This issue is still occurring – I wonder if anyone might be able to assist?

Thanks

Al