alanjbarnett

In first attempt, it seems to have worked in Gmail, but if I enter a gmail address as the submitter, the autoresponder sends email to Gmail’s spam folder still…

Mike,

For the original email, I have the following settings:
E-mail To: Customer Support,info@<domain>.com
Send E-mail function: geekMail

The remaining fields are left blank:
E-mail From (optional):
E-mail Bcc (optional):
E-mail Subject Prefix:
Optional E-mail Subject List:

For the Autoresponder, the settings are:
Enable autoresponder E-mail message: CHECKED
Autoresponder E-mail From name: Customer Service Team
Autoresponder E-mail “From” address: info@<domain>.com
Autoresponder E-mail “Reply To” address: info@<domain>.com
Autoresponder E-mail subject: Confirmation of your Support Request
Autoresponder E-mail message: <Message>
Enable using HTML in autoresponder E-mail message. UNCHECKED

Let me know if I should change anything (other than the email function which you already suggested/I tried).

Thanks!

Thanks for your prompt response…I don’t have a good way to test at the moment, without doing so on the server in question, so I’m forced to wait until you release it.

Again, I want to thank you very much for your prompt attention.

Hey Mike,

Thanks for all the guidance…I checked the IP against those two sites, and nothing came up. I had already tried both geekMail & PHP to no avail.

The first contact form I tried was Contact-7, which did not have this issue, but it was also clumsy with Captcha, email header options, and field types, and overall, much less powerful, and customizable.

I REALLY like your plug-in, and will continue to use it, so if you come up with any other suggestions, please let me know.

Thanks!

Alan

I have encountered this issue with my primary email (gets caught in junk folder within MS Outlook 2003), and more disappointingly in the spam folders on BOTH Gmail and AOL.

Can anyone help here? I really need to eliminate the alias (“WordPress”) from the message header once it is transmitted.