alanfang5
Forum Replies Created
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Forum: Plugins
In reply to: [Tidio – Live Chat & AI Chatbots] Chrome Plugin BrokenI don’t know why this is marked as resolved. I’m running the most up to date version of the chrome plugin and the wordpress plugin and it does not work at all. I paid for a pro account because of the chrome plugin, not having it work is a deal breaker.
Forum: Plugins
In reply to: [Tidio – Live Chat & AI Chatbots] Chrome Plugin BrokenYes I am running version 1.22 of the chrome extension and have the most recent update of the wordpress plugin installed.
Hi Eccola, thank you so much for your reply. Disabling mod security fixed the problem for me instantly. My server is running mod_security 2 so I had to use this guide to disable it rather than doing it in .htaccess: https://www.inmotionhosting.com/support/website/modsecurity/disable-modsecurity-for-a-domain Thank you for again for all the help.
That’s what I was afraid of. It just seems insane that all Internet Explorer 10/11 users are totally unable to place orders in stores using WooCommerce. Really unfortunate.
Does anyone have any possible thoughts as to how to fix this? I’ve had a large numbers of customers complain that they can’t make an order and have been trying for days to find a solution to this.
Correction, the problem is actually only limited to Internet Explorer 10. I came across this page: https://docs.woothemes.com/document/ajax-problems-windows-7-8-internet-explorer-10/ which seems to explain the problem I’m having.
Does anyone have a workaround for this until this bug is fixed in Internet Explorer? I’ve found many other posts from users with the same problem but not solution.