alanah

Might be easier to just get Divi to test.

Hi,

It’s still showing the same issue when enabling recaptcha. I have to turn it off because the site is live and it affects the Registration form page.

yes, 10 active plugins w/ Divi Theme

I went under the individual form and I don’t see anywhere where I can turn off the reCaptcha individually for the form.

• This reply was modified 1 year, 4 months ago by alanah.

Is there a way to turn it on for an individual form?

I had to turn it off since the project is due for review.

Hi. I figured out this happens when enabling reCaptcha. I turned it off and now it doesn’t override the design. I assume it isn’t suppose to work this way, corrrect?

ok, thanks. Is there an eta on the next update?

This didn’t seem to work, unfortunately.

It started to happen again. I tried enabling plugins one by one and checking and it seems to have been the cache enabler plugin conflicting with the LiteSpeed cache plugin so I have deleted the cache enabler plugin and that seems to have fixed it.

Thanks for your help!

I deactivated and then re-enabled all the plugins and that seems to have fixed the distortion. I will now wait to see if I still continue to get errors.

• This reply was modified 2 years, 10 months ago by alanah.

Oh, I see the distortion only shows when I’m not logged in to the backend. It looks fine when logged in. I will have to do some research to see what’s causing it. Thanks for pointing that out.

Hi,

Sometimes when it looks distorted, you may need to refresh the page for it to correct. It looks fine on my side.

The latest plugins I have downloaded are:
Stars Testimonials Plugin and Simple custom post order plugin by colorlib

Here is the system status report:

### WordPress Environment ###

WordPress address (URL): https://coverporium.com
Site address (URL): https://coverporium.com
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.1.0
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wpjf_
Total Database Size: 17.57MB
Database Data Size: 14.06MB
Database Index Size: 3.51MB
wpjf_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wpjf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_actionscheduler_actions: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wpjf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wpjf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpjf_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wpjf_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjf_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpjf_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjf_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpjf_mailpoet_scheduled_tasks: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wpjf_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjf_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpjf_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjf_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjf_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpjf_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_options: Data: 2.42MB + Index: 0.23MB + Engine InnoDB
wpjf_podsrel: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjf_postmeta: Data: 0.30MB + Index: 0.30MB + Engine InnoDB
wpjf_posts: Data: 5.50MB + Index: 0.22MB + Engine InnoDB
wpjf_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_star_testimonial_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjf_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpjf_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpjf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpjf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpjf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpjf_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjf_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_yith_wapo_addons: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpjf_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpjf_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

_pods_group: 2
_pods_pod: 2
attachment: 23
cuar_log_event: 11
cuar_private_file: 2
custom_css: 1
customize_changeset: 5
et_body_layout: 18
et_header_layout: 12
et_pb_layout: 3
et_template: 130
et_theme_builder: 12
mailpoet_page: 1
nav_menu_item: 22
page: 30
post: 1
product: 6
product_variation: 12
revision: 614
stars_testimonial: 12
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (27) ###

Cache Enabler: by KeyCDN – 1.8.7
Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
Code Snippets: by Code Snippets Pro – 2.14.3
Drag and Drop Multiple File Upload for WooCommerce: by Glen Mongaya – 1.0.7
Duplicator: by Snap Creek – 1.4.5
Filter for Divi: by Daniel V?lk – 1.1.0
Fluid Checkout for WooCommerce: by Fluid Checkout – 1.5.7
Google Listings and Ads: by WooCommerce – 1.12.5
LiteSpeed Cache: by LiteSpeed Technologies – 4.6
MailPoet 3 Premium (New): by MailPoet – 3.87.0
MailPoet 3 (New): by MailPoet – 3.87.2
Popups for Divi: by divimode.com – 3.0.5
Simple Custom Post Order: by Colorlib – 2.5.6
Stars Testimonials: by Premio – 3.2.7
Tidio Chat: by Tidio Ltd. – 5.0.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.0
WPC Fly Cart for WooCommerce: by WPClever – 4.2.9
WPC Smart Quick View for WooCommerce: by WPClever – 2.8.5
WPC Smart Wishlist for WooCommerce: by WPClever – 2.9.9
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Payments: by Automattic – 4.0.1
WooCommerce PayPal Payments: by WooCommerce – 1.7.1
PPOM for WooCommerce by N-MEDIA: by Najeeb Ahmad – 24.6
WooCommerce: by Automattic – 6.4.1
WP Mail Logging: by Wysija – 1.10.4
YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.9.0

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #216 - /shop/
Cart: #218 - /cart/
Checkout: #220 - /checkout/
My account: #222 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Divi
Version: 4.17.3
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://coverporium.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Georgia

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

PayPal: refunds

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –

### WooCommerce Payments ###

Version: 4.0.1
Connected to WPCOM: Yes
Blog ID: 203596185
Account ID: acct_1Ka6iy2HsOqRNl8H

### Action Scheduler ###

Canceled: 2
Oldest: 2022-03-25 20:37:51 +0000
Newest: 2022-04-17 00:53:23 +0000

Complete: 333
Oldest: 2022-03-28 20:38:53 +0000
Newest: 2022-04-23 14:21:07 +0000

Pending: 1
Oldest: 2022-04-23 18:05:49 +0000
Newest: 2022-04-23 18:05:49 +0000

### Status report information ###

Generated at: 2022-04-23 15:11:06 +00:00

Thank you. I performed the plugin updates and it fixed the drop-down issue. I also added the css code to my website.

I checked the mobile version but didn’t really see any issue with the order summary other than the quantity amount is misplaced. It’s the same issue I see on desktop as well.

Eveything else looks fine to me. Thank you for your help.

Alana

I fixed it with margin: auto;

I figured out the issue.

The conflict was within the DIVI Booster plugin under General Settings > “Enable Divi Builder by default on new pages / posts”

It was trying to add an event with the DIVI builder rather than the native WP builder. This was causing the redirect, so I had to turn that setting off.

Hopefully this helps someone else if they have this plugin installed as well.