akyusa01

Hi @swilliams01 ??

You can submit a ticket to our support by going to https://soliloquywp.com/contact/ and just click Have a Basic Question.

We’re not always able to resolve plugin conflicts but we can have a look for you. Just make sure you let them know this is for Soliloquy Lite.

Hi @hebhansen!

I clicked the link but I don’t see an Envira gallery on that particular page? But it sounds like a conflict with Lazy Load and noscript images. If your running JetPack Lazy Load and Envira Lazy Load that is likely what is causing the conflict.

You could deactivate the Lazy Load on one or the other or take a look at our docs here on the issue: https://enviragallery.com/docs/how-to-use-jetpack-lazy-load-and-enviras-lazy-load-together/. Those docs reference the premium version of Envira though.

Please know that this support forum is for the free version, if you’re running the premium version, please contact us through our contact form: https://enviragallery.com/contact

Please let me know if I can help with anything else! ??

Hi ??

I’m working on this ticket you submitted to support, can you please check the reply I sent through to confirm the version numbers please?

As I said, in some cases we can resolve plugin conflicts but we can’t guarantee it.

Thanks

Hi @goviral ??

Can you please open up a ticket with our support? THis forum is for the free version of Envira.

Thanks! ??

Hi @veblenone ??

Can you please open up a ticket with support: https://enviragallery.com/contact

This forum is only for the free version of the plugin ??

Thanks

Hi Elmarie ??

You can change the spacing between the gallery images by editing the gallery and on the Config tab, just change the margin below each image and the column gutter width: https://cl.ly/a487fe93fc3e

Can I help with anything else?

Hi @marikane ??

Are you on Envira Lite? The Envira Link only works with a paid license. If you’re not on Lite, can you please open up a ticket with our support. This forum thread is only for Lite users.
Please let me know if that helps! ??

Thanks

Hi @jezzaz and thanks for contacting us! ??

It sounds like a false positive? We run and test our plugins / addons on 7.1 and 7.2 as well.

Please let me know if that helps! ??

Posting the resolution here, this is a CSS issue as the left content area width was changed from 66.6666666% to 76% and that is pushing the sidebar under the left content. ??

Hi ??

I’m not sure I understand the issue? I see a lot of em tags in your page content but I don’t see where the divs for the left and right sidebar begins.

If you’d like to open up a ticket with support I could have a closer look for you. You can just click the Have a Basic Question to submit your ticket.

Thanks

Hi ??

I’m very sorry for the trouble! This is actually due to the div the slider is in.

When you look at the CSS: https://cl.ly/c21d11e2ba46

It doesn’t change from max-width: 1000px when you shrink the browser. If you set that in a media query to be 100% or something when you get to the break point you need, then the slider would react accordingly.

Can I help with anything else?

Hi ??

I’m very sorry for the trouble! If you could open up a ticket with support we’d be happy to have a look for you.

Thanks

Hi Andy

I’m very sorry for the trouble! We pushed out yesterday as you say. I sincerely apologize for any trouble!

We’re putting a process in place to prevent this in the future. The issue is when the core plugin is updated but some of the other addons don’t update. We’ll be preventing this in the future

• This reply was modified 6 years ago by akyusa01.

Absolutely! ??

You’d need a paid license to do this however as you’d create an HTML slider and then set the background image on the slide so you could set the background-size to cover and control the height of the background image.

We have some docs on that here: https://soliloquywp.com/how-to-create-a-fullwidth-image-slider-in-wordpress/

If you have any other questions, please feel free to reach out to support!

Thanks

Hi Eugene ??

If you want to open up a ticket with support, we’d be happy to have a closer look for you!

Thanks