Akshay A

Hi,

We have checked on our end but couldn’t find such an issue. Kindly share a short video of the steps you are taking and how the issue occurs on your end. This will help us spot the issue more easily.

• This reply was modified 1 week, 1 day ago by Akshay A.

Hi,

Thank you for reaching out to us. We recommend checking for conflicts with the theme and plugins. If the issue persists, please share the URL where you need assistance.

Hi,

Thank you for reaching out to us. We tried to replicate the issue on our end but couldn’t find any problems. Could you please specify any error coming on console or network? Sharing a short video would help us understand the issue better and provide you with a quick resolution.

• This reply was modified 1 week, 3 days ago by Akshay A.
• This reply was modified 1 week, 3 days ago by Akshay A.

Hi,

We have just released an update version 3.12.9.1, in which we have fixed this issue. Kindly update the plugin to the latest version and give it a try.

Hi,

Thank you for reaching out to us. We have raised a GitHub ticket regarding this concern and it will be addressed in the upcoming update. We kindly request your patience in the meantime.

Here is the Ticket.

Hi,

We apologize for the delayed response. We have raised a GitHub ticket regarding this concern and it will be addressed in the upcoming update. We kindly request your patience in the meantime.

You can monitor the progress of the GitHub ticket here .

• This reply was modified 1 week, 4 days ago by Akshay A.

Hi All,

Hope you are doing well. We have just released an update version 2.4.18 that addresses this concern. The latest version now includes an option in the admin panel to choose a custom type, which removes the need to use hooks or filters like before.

Go to WP Multilang settings, and you will find this option “Post Type“ at the bottom. Please try using it once and let us know if you face any issues.

Hi,

Hope you are doing well. We have just released an update version 2.4.18 that addresses this concern. The latest version now includes an option in the admin panel to choose a custom type, which removes the need to use hooks or filters like before.

Go to WP Multilang settings, and you will find this option “Post Type“ at the bottom. Please try using it once and let us know if you face any issues.

Hi,

Thank you for reaching out to us.

Go to your post/page and add below Shortcode.

[ea_standard scroll_off="true"], clear the cache, and give it a try. Let us know if the issue persists.

Hi,

We have checked again and this issue is valid. We have raised a GitHub ticket regarding this concern, and it will be addressed in the upcoming update. We kindly request your patience in the meantime.

Here is the Ticket.

Glad to hear that the solution works for you! We are closing this thread for now, but if you need any assistance, please feel free to reach out to us. Have a great day ahead!

Hi, kindly share a short video showing the steps you are taking and the issue occurring so we can check accordingly.

Hi, We are currently checking this concern and will provide you an update shortly. We kindly request your patience in the meantime.

Hi,

Thank you for reaching out to us. Kindly share a short video showing the steps you are taking and the issue occurring so we can check accordingly.

Hi, kindly share a short video showing the steps you are taking and the issue occurring so we can check accordingly.